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Bi-Lingual Care Manager

Rochelle Park, NJ, USARochelle ParkNJUSA
Full-time

Bergen's Promise is the Care Management Organization (CMO) for Bergen County. We are non-profit social service agency serving youth ages 5 - 21 and their families. The youth served are challenged by serious behavioral, emotional, mental health, substance abuse issues and developmental disabilities.

We are currently seeking Bilingual Care Managers to join our winning team in a fast-paced work environment. The Case Manager position requires care coordination and crisis work, in community, with children and families in Bergen County NJ. Must be passionate, creative and able to work under supervision and as part of a team. Must be able to work a flexible schedule to accommodate the needs of the youth and families served.

Bergen's Promise was named one of the Best Places to Work in New Jersey in 2012 and was recognized in 2016 with an Award for Excellence.

This position will provide YOU with the opportunity to really MAKE A DIFFERENCE in the lives of the children and families we serve.

This position will provide YOU with valuable experience.

This position will provide YOU with many opportunities for professional development.

This position will provide YOU with EXCELLENT benefits.

Areas of Responsibility: 
  • Work with all assigned youth to meet Agency/State contract requirements, while adhering to the ‘no eject, no reject’ policy.
  • Follow the Wraparound model in all interaction with children and families.
  • Work in conjunction with every family to organize and coordinate the development of a Child Family Team which shall consist of a minimum of the following members:
    • The youth and parent/caregiver
    • Informal and natural supports the youth or family wishes to include
    • A representative from the FSO if desired by the family
    • A clinical staff member who is directly involved in the treatment of the youth, if desired by family
    • Representation from outside agencies the youth is involved with including but not limited to education, probation, DCPP or DDD workers as applicable
  • Collaborate with the Family Service Organization (FSO) to initiate caregiver support.
  • Attend meetings with involved system partners, including: Court, DCPP, School Systems, Out of Home Placements, etc.
  • Emphasize and empower youth and families to utilize informal supports and successfully transition towards independence utilizing sustainable community resources.
  • Ensure that all Child Family Team meetings occur within the required time frames.
  • Maintain regular contact with service providers to obtain feedback and guidance with regards to the Individual Service Plan and updates within the Individual Service Plan.
  • Ensure families obtain and maintain appropriate Medicaid coverage within required time frames.
  • Adhere to Medicaid standards and regulations governing targeted case management.
  • Ensure that documentation is posted within the electronic record and filed in hard chart within required time frames and compliant with the applicable regulatory standards.
  • Ensure that Crisis Plans are complete, timely, accurate, and are submitted to the Care Manager Supervisor within required time frames.
  • Ensure that ISPs are strength-based, include both formal and informal resources in addition to being complete, timely, accurate, and are submitted to the Care Manager Supervisor within required time frames.
  • Comply with Agency required critical/unusual incident report protocol.
  • Provide crisis coverage for all Agency involved youth/families when scheduled; follow Agency on-call protocol.

 

Educational Background: 
Bachelor's Degree in a related field such as Social Work, Counseling, Psychology, Psychiatric Nursing, Criminal Justice
Skills/Experience: 
  • Minimum of one (1) year related experience preferably with at-risk or I/DD children and families.
  • Experience with Substance Use disorders a plus
  • Be energetic and creative
  • Culturally competent and responsive
  • Experience with community relations, resource development, and Wraparound process
  • Proficiency in writing skills
  • Proficiency in computer skills
  • Excellent time management skills
  • Valid driver’s license is required
  • Bi-lingual - in need of qualified Spanish and Korean-speaking candidate
Compensation/Benefits: 

We offer an OUTSTANDING benefit package including:

  • Medical, Dental, and Vision
  • Life Insurance, Long Term Disability Insurance and AD/D insurance fully paid for by Agency
  • Employer-funded pension plan
  • Flexible Spending Account, AFLAC supplemental plans, and Long-Term Care plan available
  • Credit Union member
  • Plum Benefits – discount tickets to concerts, theater, sporting events
  • 15% discount on Verizon Land/Cell phone plans

Generous time off including vacation (3 weeks to start), personal, sick time and 13 paid holidays each year.

 

Starting Salary: $37,000

Organization Info

Bergen's Promise, Inc.

Overview
Headquarters: 
Rochelle Park, New Jersey, USA
Annual Budget : 
$5-10M
Size: 
51-200 employees
Founded: 
2002
About Us
Areas of Focus: 
Mission: 

Healthy Families, Safe at Home

Programs: 

The goal of the organization is to keep "Healthy Families, Safe at Home." Bergen’s Promise will provide exceptional care management services to keep youth and families physically and emotionally safe.

Our services will be built on the family’s strengths and delivered through a strong, coordinated network of community based providers. We will strive to provide the highest quality of care that will produce the most positive results for the youth and families we serve.

Values

  • Youth and Family Safety - We value keeping youth and families physically and emotionally safe. We do everything possible to protect the families we serve.
     
  • Strength based Philosophy - Our services are built on the family's strengths and lead to solutions that address the family's unique needs. 
     
  • Accountability - We use our resources effectively to maximize the benefit to our youth and families. Accountability is best achieved through a shared sense of ownership and an individual sense of initiative. 
     
  • Human Resources - Our staff is the central asset in keeping healthy families safe at home. We are committed to selective and diverse recruiting; professional development; goal oriented supervision; high staff morale; and retention through the recognition of exemplary performance. 
     
  • Performance Improvement Culture - A culture of performance improvement is achieved through objectivity, introspection, self-discipline, openness to change and focus. 
     
  • Partner Collaboration - We value competent, efficient, and effective community based care providers and resource partners, who offer diverse services that meet the various clinical and cultural needs of our youth and families. We expect our "Partners" to demonstrate teamwork, quality assurance and collaboration.

Our History

Bergen's Promise, Inc. is a 501(c)(3) non-profit. Since 2002, thanks to the strong partnerships with our local provider community, Bergen’s Promise has worked with over 4,000 youth and their families by helping them obtain essential services and supports.  Our many successful “graduations” are the agency’s most significant accomplishments.

 

Wraparound Model of Care

"Wraparound" is a model of care that builds on the family's unique strengths, values, voice and resources.

Wraparound helps families develop individualized plans of care with their Child and Family Team (CFT). The Wraparound Model of Care is:

  • Family Centered
  • Sustainable
  • Strength Based
  • Collaborative
  • Flexible
  • Comprehensive
  • Culturally Competent
  • Unconditional
  • Outcome Driven
  • Focused on Independence
  • Integrative

The plan of care incorporates a combination of services, informal supports and community based resources, and includes a plan for graduation from Bergen's Promise. It is based on the family's individual needs, rather than fitting the criteria of service driven programs. The team works to maximize the use of sustainable supports that families can use to meet their needs throughout their lives.

The caregiver(s) and child are integral parts of the team, and participate in developing and implementing their plan of care. The child and family are present at all meetings.

The plan of care addresses the family's needs in all major life domains and areas including:

  • Safety
  • Family
  • Emotional/Behavioral
  • Cultural
  • Financial
  • Legal
  • Educational
  • Medical
  • Social
  • Recreational
  • Spiritual
  • Vocational

 

Awards & Accolades: 
Best Places to Work in New Jersey in 2012
CARF Accredited January 2017
Why Work For Us?: 

We are looking to grow our teams with extraordinary people who share our energy and enthusiasm in supporting the mission of Bergen's Promise - Healthy Families, Safe at Home.

Bergen’s Promise provides competitive compensation, including excellent benefits and opportunities for professional development. The organization is committed to providing you with ample offerings for CEU credits, training and other education.

We offer an OUTSTANDING benefit package:

• Medical, Dental, and Vision Insurance

• Health Reimbursement Account

• Life Insurance, Long Term Disability Insurance and AD/D insurance fully paid for by Agency

• Employer funded pension plan

• Flexible Spending Account

• AFLAC supplemental plans available

• Long Term Care plan available

• Credit Union member

• Plum Benefits – discount tickets to concerts, theater, sporting events

• 15% discount on Verizon Land/Cell phone plans

Generous time off including vacation (3 weeks to start), personal, sick time and 13 paid holidays each year.

We are looking to hire the best and the brightest. Bergen's Promise was named one of the Best Places to Work in New Jersey in 2012 and was accredited January 2017 by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Bergen's Promise is an equal opportunity employer - qualified minorities are encouraged to apply.

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Listing Stats

Post Date: 
Apr 19 2018
Active Until: 
May 19 2018
Hiring Organization: 
Bergen's Promise, Inc.
industry: 
Nonprofit