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Program Manager

Mesa, AZ
Full-time

Over 40 years of Safe Kids, Strong Families.

Who We Are

Child Crisis Arizona is entering our fifth decade helping our community’s most vulnerable children and families. In times of crisis, we are there to help. When no crisis threatens, we are there to strengthen families, build resiliency and prevent crisis situations.

Child Crisis Arizona’s mission is to provide children and youth in Arizona a safe environment, free from abuse and neglect, by creating strong and successful families.

We do this through prevention, intervention and education programs designed to support the thousands of children and families who may be at risk. All of our work centers on our vision of safe kids…strong families.

You can read about all of these programs and their impact in our 2019 Community Report.

Areas of Responsibility: 

Description

ESSENTIAL FUNCTIONS

  • Responsible for the coordination of day to day activities of program and services.
  • Ensures that program follows organization’s guidelines, policies, licensing and contracts; monitor staff and records to ensure compliance.
  • Coordinates personnel activities within this program, including but not limited to: the interview and selection of the employees, evaluation of employee performance, supervision for assigned staff, and coordination with others providing supervision/consultation to program staff.
  • Oversees scheduling of shelter staff and shelter calendar for both staffing and activities ensuring appropriate unit structured times are followed.
  • Direct supervision of various Residential Program Supervisors and responsible for oversight of all Residential staff.
  • Ensures staff/client ratio is always in compliance and fills in for line staff as needed to maintain ratio.
  • Works with Program Director to assess and recommend appropriate modifications to staffing patterns, protocols, procedures.
  • Provides supervision and training to shelter staff under their purview. Supervises and evaluates student interns accepted into the program as deemed appropriate.
  • Ensures data, program information and reports to fulfill contracts, grants and other funding requirements and works collaboratively with the Grant Writer.
  • Oversees, maintains and ensures activities logs and all other required documentation is completed accurately and timely according to contractual requirements.
  • Keeps Supervisor informed of client, staffing and program concerns and requests assistance as appropriate.
  • Will be available for Supervisors and other staff on an “on-call” basis
  • Reports program outcomes to Program Director and Vice President of Programs.
  • Assists in oversight of shelter food program.
  • Manages environment of care for all shelter houses.
  • Communicates any urgent needs of shelter operations to Program Director.
  • Assists with audit/licensure/site visit preparation.
  • Models expectation for sensitivity and competency relating to diversity and cultural awareness.
  • Represents the organization and program in the community.
  • Participates in continuing education and training related to the program.
  • Attends and participates regularly in Team and Program meetings.
  • Meets regularly in person for individual supervision with the Supervisor or designee.
Educational Background: 
Bachelor’s degree and experience in related field required. Master’s degree preferred.
Skills/Experience: 

Qualifications

EDUCATION/EXPERIENCE

  • Bachelor’s degree and experience in related field required.  Master’s degree preferred.
  • Must have at least 5 years prior supervisory experience in a child welfare or related setting and experience that includes oversight of staff, training, facilitating disciplinary processes, providing coaching/feedback and interview/selection of candidates.
  • Excellent organizational, problem solving and hands on management skills.
  • Demonstrated crisis management skills and critical thinking
  • Ability to multitask, delegate and follow up in a fast moving and changing environment
  • Highly proficient with Microsoft Office Suite and comfortable with technology in performing job duties.
Compensation/Benefits: 

As healthcare costs escalate each year, we are proud to offer comprehensive and competitive health benefits. Child Crisis Arizona will continue to contribute more of your Medical, Dental, Vision, life and disability plan premiums to show our appreciation for your dedication and hard work.  We will also continue our generous contribution to those who choose the Medical HSA plan option.   As you are aware, employee benefits play a significant role in your overall compensation. We take care each year to ensure that any changes we make will help keep your benefits both affordable and competitive with other nonprofit agency plans. 

Additional Information: 

We proudly support diversity and inclusion for all people.

Our services are fully inclusive of all individuals regardless of race, color, religious beliefs, ancestry, sexual orientation, gender identity, and gender expression, including gay, lesbian, bisexual and transgender individuals.

 

Organization Info

Child Crisis AZ

Overview
Headquarters: 
Phoenix, AZ, USA
Size: 
201-500 employees
Founded: 
1980
About Us
Areas of Focus: 
Mission: 

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Child Crisis
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Over 40 years of Safe Kids, Strong Families.
Who We Are
Child Crisis Arizona is entering our fifth decade helping our community’s most vulnerable children and families. In times of crisis, we are there to help. When no crisis threatens, we are there to strengthen families, build resiliency and prevent crisis situations.

Child Crisis Arizona’s mission is to provide children and youth in Arizona a safe environment, free from abuse and neglect, by creating strong and successful families.

We do this through prevention, intervention and education programs designed to support the thousands of children and families who may be at risk. All of our work centers on our vision of safe kids…strong families.

You can read about all of these programs and their impact in our 2019 Community Report.

Programs: 

You can read about all of these programs and their impact in our 2019 Community Report.

Emergency Children’s Shelter

Foster Care and Adoption

Early Education Services

Counseling

Classes and Workshops

Safe Kids

Why Work For Us?: 

All of our work centers on our vision of safe kids…strong families. You can make a difference one child at a time. A truly rewarding career with Child Crisis AZ

Listing Stats

Post Date: 
Jun 1 2020
Active Until: 
Jul 1 2020
Hiring Organization: 
Nonprofit
industry: 
Nonprofit