The Lukens Company (TLC) is an award-winning full-service marketing agency that is seeking an Account Director to join our Nonprofit Practice in our Arlington, VA office once we reopen (permanent remote is not being considered). The Nonprofit Practice partners with a variety of museums, animal welfare organizations, social welfare organizations, aquariums, and zoos and is staffed by awesome people looking to make a difference in the world.
The Account Director will be responsible for developing and cultivating strong client relationships, providing direct response strategies, leading a team, and weaving clients' unique needs with industry research to produce fundraising campaigns that generate lasting results. They will report to the Director of Client Services of the Nonprofit Practice.
Areas of Responsibility:
- Providing strategic leadership for client accounts and directly managing employees
- Working with clients to uncover business needs and objectives, craft appropriate strategies, and identify and implement campaigns to help clients achieve their goals
- Understanding each client’s unique voice, mission, and donor base to generate new ideas to enhance results
- Creating and interpreting effective, data-driven analyses to support campaign recommendations
- Building trusting, collaborative relationships with a diverse array of clients
- Developing broad industry expertise, discovering new trends, and pioneering new strategies and techniques
- Managing project schedules and client budgets
- Ensuring client schedules, campaigns, and programs are executed accurately and on time
- Fostering collaboration across all departments and synergy within your team
- Providing team leadership that rewards creativity, accountability, and excellence in client service
- Recruiting new clients and opportunities that fit in with TLC's mission
- Promoting new offerings to clients based on their scope of needs
- Managing (and expanding as needed) a team who you empower to learn, grow, experiment, pursue opportunities, and lead a healthy work-life balance
Educational Background:
Bachelor’s degree in business, marketing, or communications
Skills/Experience:
- Bachelor’s degree in business, marketing, or communications
- At least 10 years of experience in marketing, advertising, fundraising, or project management, preferably in an agency setting in the direct response fundraising or marketing industry (experience working with Catholic institutions is a strong bonus)
- Demonstrated track record of developing client relationships and providing excellent customer service
- Excellent writing and communication skills, giving you the ability to write and edit industry-related documents, present information, respond, and follow up on questions and inquiries from clients and managers with clarity
- Advanced negotiation skills
- Self-starter with a demonstrated capability to manage multiple projects, prioritize a variety of tasks, and think on your feet to meet ever-changing needs and deadlines
- Solid experience in formulating long-term strategies, shifting from big picture strategic thinking to tactical execution, and driving account management
- Exceptional organizational skills and meticulous attention to detail
- Comfortable working in a fast-paced, deadline-driven environment with quick turnarounds
- Proven ability to manage teams working cross-functionally within an organization and direct 3-4 team members
- Experienced in giving, receiving, and sharing feedback
- Adept at problem solving and resolving conflicts
- An ear for copy that sings and an eye for designs that pop
- Excel ninja and a PowerPoint maestro
- Results-oriented and team-first attitude
- Inclination to learn and grow professionally
- Desire to work for a values-driven company that seeks to improve the world for the better
Compensation/Benefits:
- Competitive compensation
- 401(k) program with match
- Medical, dental, vision, life, and disability insurances
- Flexible PTO and generous holiday observances
- Learning and professional development opportunities
- Paid parental leave
- Company-sponsored volunteering
- Remote work
- Collaborative and entrepreneurial work environment
- The opportunity to be part of a friendly, dynamic, and hardworking team excited about delivering high-quality work and great results for our clients
How to Apply:
If interested, click here: https://bit.ly/2V1PsXO
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 30 2021
Active Until:
Sep 30 2021
Hiring Organization:
The Lukens Company
industry:
Nonprofit