Under general supervision, provides case management along with service and resource coordination in a human services environment, particularly with clients that are low-income and in crisis or emergency situations
Areas of Responsibility:
- Conducts phone intake assessments and in-person appointments. Manages documentation for organizational purposes, as well as management and reporting for federal and non-federal grants.
- Counsels clients and/or their families to facilitate achieving service plan goals, developing life skills, and/or sustaining financial stability, conducts activities and monitors the service environment in a manner to maximize client success and well-being.
- Attends community meetings that pertain to resources specific to FSS services.
- Works with community partners to maximize the assistance for clients.
- Advocates on behalf of clients and families for services, basic needs, and other related issues.
- Works directly with the finance department for proper management and payment of services to landlords and utility companies.
- Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.
- Conduct comprehensive, client-centered social work activities in accordance with best practices.
- Stay abreast of community resources and procedures for referring clients to appropriate resources.
- Performs other duties and assumes other responsibilities as assigned by supervisor.
- Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.
Educational Background:
Bachelors’ degree with major course work in social work, psychology or another field closely related field.
Skills/Experience:
- At least two (2) years of experience in social casework, counseling, eligibility determination, social service or community resource referral, or closely related work.
- Ability to communicate effectively with a diverse audience.
- Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.
- Must have experience with Microsoft Office Suite & ability to work in online platforms.
Compensation/Benefits:
Salary: $31,000 to $40,000 per year
Job Function:
Organization Info
Listing Stats
Post Date:
Jun 3 2019
Active Until:
Jul 3 2019
Hiring Organization:
United Way Worldwide
industry:
Nonprofit