Coordinator, Donor Relations is a full-time development professional who provides coordination to the Donor Relations team. Gift entry and acknowledgement experience, a high attention to detail, and a passion for meeting donor expectations is essential. Bachelor’s degree and 1-3 years fundraising, donor relations, and/or customer service experience required.
Areas of Responsibility:
Database Maintenance
- Ongoing processing of donor gift payments, pledges, and designations, completing invoices, database entry and coordination with the Finance department
- Support Tocqueville Society affinity group sponsorship and event income processing needs; with exception to Women’s Philanthropy Fund Breakfast
- Perform data entry, data clean-up and maintenance of database systems
- Manage all Tocqueville Society reports (including President’s Circle, WPF, Bench & Bar, Real Estate Community Builders, Step-up to Tocqueville) to ensure information is current and accurate and be the point person for all Tocqueville report pulls
Administrative Support
- Support Donor Relations team on a daily basis to ensure deadlines are met
- Draft agendas for all Donor Relations external meetings (ex: Tocqueville Cabinet, Women’s Philanthropy Fund Committee meetings, etcetera)
- Provide meeting support (meetings set-up, collection of RSVP’s and meeting minutes)
- Update appropriate rosters and department calendars
- Participate as a team member in assigned project activities
- Implement process improvements in order to streamline administrative operations
- Tocqueville events RSVP list management
Donor Relationship Management
- Participate in early morning and evening meetings and events as required
- Draft correspondence to individual donors, affinity groups and marketing materials
- Generate personalized packets and completion of material requests
- Compose and/or type donor correspondence on an ongoing basis including drafting and processing thank you letters, welcome packets, ask packets, etc.
- Generate Tocqueville and Board of Directors Thank You letters
- Perform other duties and projects as assigned
Educational Background:
Bachelor’s degree required
Skills/Experience:
Problem Solving and Decision Making
- Ability to work independently, making appropriate decisions with direction as needed
- Flexibility and ability to manage issues and crisis calmly and effectively
Communicating and Influencing
- Ability to demonstrate diplomacy in interactions externally and internally
- Ability to communicate effectively, verbally and in writing
- Strong writing skills
- Ability to represent Orange County United Way in a professional manner at all times
Business Knowledge/Savvy
- Experience in and a commitment to providing excellent results
- Ability to analyze and track results
- Ability to work with a diverse group of people
Partnering and Teamwork
- Ability to work cross-functionally with marketing, finance and workplace campaign departments to achieve position objectives
Personal Excellence
- Ability to organize, prioritize and meet deadlines
- Ability to manage many projects at one time, prioritizing and planning for high efficiency
- Initiative and strong work ethic
- Organized
- Driven for results
- Ability to work independently and proactively
Education and Training Required for this Position
- One to three years of experience in a non-profit and/or other relevant work experience
- Experience in a sales environment desirable, non-profit service experience preferred
- Preferred software knowledge, Microsoft Suite, CRM, Enterprise and SharePoint
Technical Knowledge
- Computer skills with emphasis on Microsoft office 2016 (Outlook, PowerPoint, Excel, Word)
- Advanced Excel preferred
- Experience in a business office, knowledge of business procedures and practices
Job Function:
Organization Info
Listing Stats
Post Date:
Apr 30 2019
Active Until:
May 30 2019
Hiring Organization:
United Way Worldwide
industry:
Nonprofit