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Coordinator, Donor Relations

This job is no longer available

Irvine, CA, USA
Full-time

Coordinator, Donor Relations is a full-time development professional who provides coordination to the Donor Relations team.  Gift entry and acknowledgement experience, a high attention to detail, and a passion for meeting donor expectations is essential. Bachelor’s degree and 1-3 years fundraising, donor relations, and/or customer service experience required.

Areas of Responsibility: 

Database Maintenance

  • Ongoing processing of donor gift payments, pledges, and designations, completing invoices, database entry and coordination with the Finance department
  • Support Tocqueville Society affinity group sponsorship and event income processing needs; with exception to Women’s Philanthropy Fund Breakfast
  • Perform data entry, data clean-up and maintenance of database systems
  • Manage all Tocqueville Society reports (including President’s Circle, WPF, Bench & Bar, Real Estate Community Builders, Step-up to Tocqueville) to ensure information is current and accurate and be the point person for all Tocqueville report pulls

Administrative Support

  • Support Donor Relations team on a daily basis to ensure deadlines are met
  • Draft agendas for all Donor Relations external meetings (ex: Tocqueville Cabinet, Women’s Philanthropy Fund Committee meetings, etcetera)
  • Provide meeting support (meetings set-up, collection of RSVP’s and meeting minutes)
  • Update appropriate rosters and department calendars
  • Participate as a team member in assigned project activities
  • Implement process improvements in order to streamline administrative operations
  • Tocqueville events RSVP list management

Donor Relationship Management

  • Participate in early morning and evening meetings and events as required
  • Draft correspondence to individual donors, affinity groups and marketing materials
  • Generate personalized packets and completion of material requests
  • Compose and/or type donor correspondence on an ongoing basis including drafting and processing thank you letters, welcome packets, ask packets, etc.
  • Generate Tocqueville and Board of Directors Thank You letters
  • Perform other duties and projects as assigned
Educational Background: 
Bachelor’s degree required
Skills/Experience: 

Problem Solving and Decision Making

  • Ability to work independently, making appropriate decisions with direction as needed
  • Flexibility and ability to manage issues and crisis calmly and effectively

Communicating and Influencing

  • Ability to demonstrate diplomacy in interactions externally and internally
  • Ability to communicate effectively, verbally and in writing 
  • Strong writing skills
  • Ability to represent Orange County United Way in a professional manner at all times

Business Knowledge/Savvy

  • Experience in and a commitment to providing excellent results
  • Ability to analyze and track results
  • Ability to work with a diverse group of people

Partnering and Teamwork

  • Ability to work cross-functionally with marketing, finance and workplace campaign departments to achieve position objectives

Personal Excellence

  • Ability to organize, prioritize and meet deadlines
  • Ability to manage many projects at one time, prioritizing and planning for high efficiency
  • Initiative and strong work ethic
  • Organized
  • Driven for results
  • Ability to work independently and proactively

Education and Training Required for this Position

  • One to three years of experience in a non-profit and/or other relevant work experience
  • Experience in a sales environment desirable, non-profit service experience preferred
  • Preferred software knowledge, Microsoft Suite, CRM, Enterprise and SharePoint

Technical Knowledge

  • Computer skills with emphasis on Microsoft office 2016 (Outlook, PowerPoint, Excel, Word)
  • Advanced Excel preferred
  • Experience in a business office, knowledge of business procedures and practices 

Organization Info

United Way Worldwide

Overview
Headquarters: 
Alexandria, VA, United States
Annual Budget : 
$100-500M
Founded: 
1934
About Us
Mission: 

United Way improves lives by mobilizing the caring power of communities around the world to advance the common good.

United Way fights for the health, education and financial stability of every person in every community. We win by living United. By forging unlikely partnerships. By finding new solutions to old problems. By mobilizing the best resources. And by inspiring individuals to join the fight against their community's most daunting social crises.

Listing Stats

Post Date: 
Apr 30 2019
Active Until: 
May 30 2019
Hiring Organization: 
United Way Worldwide
industry: 
Nonprofit