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Donor Relations Manager

This job is no longer available

Charlottesville, VA, USA

United Way of Greater Charlottesville is seeking a Donor Relations Manager to maintain and update the donor database, tracking donations and donor contact information and ensure that all gifts are acknowledged and receipted in a timely manner.  The Donor Relations Manager generates mailing lists and runs reports as needed.  Additionally, the Donor Relations Manager tracks designations to various internal programs and external agencies and pays out designations to agencies quarterly. This position supports the following campaigns: United Way, Direct Services, Endowment, Special Events, Santa Fund, and Women United. The position will work closely with the Vice President for Community Engagement, with support from the Vice President and Finance Director and Development Director.

Areas of Responsibility: 

Donation processing

  • Deposit cash and checks.
  • Check for online donations and monthly payments; manage monthly credit card donations
  • Post gifts and payments in Andar database
  • Maintain and update current donor contact information
  • Generate gift acknowledgements and/or receipts
  • Process donor statements/invoices
  • Process year-end tax statements
  • Check with USPS quarterly for mailing address changes
  • Check obituaries for donors who are deceased

Special Events

  • Set up and track registrations and RSVPs for events in Andar
  • Process sponsorships
  • Generate name tags and event attendance reports
  • Generate gift acknowledgements and/or tax receipts for sponsors
  • Support events as needed

Reporting and Mailings

  • Generate mailing lists and email lists; print mailing labels
  • Process Bulk mailings
  • Generate campaign, designation, donor giving history, and finance reports, regularly as requested by leadership team
  • Maintain Roster of each Giving Circle donors

Designation Processing/Payouts

  • Verify eligibility of designated agencies
  • Notify agencies of their designations and donors
  • Process quarterly disbursements to agencies


  • Prepare monthly accounts payable, including processing all invoices for payment
  • Prepare monthly VISA statements, including reconciling individual receipts
  • Prepare monthly Andar account reconciliation
  • Assist with Audit preparation
Educational Background: 
Bachelor’s Degree or equivalent preferred
  • Advanced skills with donor databases, Andar preferred, and Office Suite, including Excel, Word and Outlook
  • Strong attention to detail and organizational skills
  • Must be punctual and dependable
  • Must possess the ability to communicate effectively with all levels of management, employees, outside contacts and donors
  • Must possess excellent written and oral communication skills
  • Must possess a spirit of cooperation and enthusiasm
  • Must maintain confidentiality

Salary: $41,000 to $50,000 per year

Organization Info

United Way Worldwide

Alexandria, VA, United States
Annual Budget : 
About Us

United Way improves lives by mobilizing the caring power of communities around the world to advance the common good.

United Way fights for the health, education and financial stability of every person in every community. We win by living United. By forging unlikely partnerships. By finding new solutions to old problems. By mobilizing the best resources. And by inspiring individuals to join the fight against their community's most daunting social crises.

Listing Stats

Post Date: 
Nov 24 2019
Active Until: 
Dec 24 2019
Hiring Organization: 
United Way Worldwide