We are seeking a Development Coordinator to play an important administrative role in assisting the Corporate Partnerships and Philanthropy Department. The Coordinator will perform a vital role in supporting the fundraising team members to meet their goals by handling front-line donor relations, ensuring efficient and effective financial and budgetary management, leading gift processing and revenue reporting, compliance, contracts, and other operational support functions.
You will be responsible for providing fundraising support, liaising with annual giving donors, and managing the smooth and efficient daily operations of the Corporate Partnerships and Philanthropy Department.
The Coordinator’s responsibilities will include:
GENERAL SALES SUPPORT
- Responding to donor inquiries.
- Assist with donor acknowledgement and stewardship, including email outreach and hand-written thank you cards.
- Meeting and appointment scheduling
- Manage Combined Federal Contributions (CFC) membership and yearly renewal
- Maintain state fundraising registration (includes supervising outside vendors)
- Staff priority meetings and events
- Support on trip planning and logistics
GIFT PROCESSING & ACKNOWLDGEMENT
- Process donations daily, perform weekly bank reconciliations, allocate donations and work with online processing and credit card vendors.
- Prepare acknowledgement letters
- Maintain accurate donor records in Salesforce (including timely data entry of donations)
- Manage pledge forms and payment reminders
- Create monthly fundraising reports from Salesforce
- Manage employer matching gifts
FINANCE
- Track cost center budget and process all invoices.
- Work with procurement department to set up vendor contracts, amendments and track Purchase Orders.
- Finance reporting and revenue tracking
- Accounts payable and receivable (including receipt confirmation)
OFFICE MANAGEMENT
- Office Supplies/Facilities/IT Liaison
- Team morale and events (e.g. cards, holidays, Halloween, PSI events)
- Expense processing (SVP, Senior Director, and Deputy Director)
- Travel itinerary planning and trip briefing materials
- Postage, shipping and printing (daily needs with occasional large-scale mailings)
- Catering needs (internal meetings)
The candidate we hire will embody PSI’s corporate values:
- Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
- Pragmatism:You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
- Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
- Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
- Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt
- Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin
Education:
- Tech Savvy: Microsoft Word, Excel (essential), PowerPoint, and database management (Salesforce preferred).
- Experience: You’ve had 2-3 years exposure to a fast-paced office environment, with a preference for experience in philanthropy and fundraising. Experience in an administrative and support role handling budget, finance, scheduling and logistics is essential. Salesforce experience a plus.
- Business Savvy: Interest in fundraising, global health and development.
- Communication: Outstanding communication skills, both verbal and written. You’re great about proactively reaching out to others to offer your support. And you’re a people person – able to hold your own in conversations with partners and prospects with a terrific sense of humor.
- Language: English
- Analytical: Well organized, personable, critical thinker who enjoys tackling problems, creating and following processes, and has a knack for financial analysis.
- Initiative: You like interacting with your colleagues and donors. You are proactive - you see a need and you meet it. You’re bold. You stay positive when faced with challenges, manage your time effectively, and communicate with your team efficiently.