The American Heart Association is recruiting for a Matching Gifts Specialist position for our Founders Affiliate. In this role you will continually strive to find ways to increase our affiliate’s matching gift efforts by identifying growth opportunities, increasing awareness and education, and maintaining the matching gift processing standards.
- Providing timely resources, trainings, and actionable opportunities for field staff to achieve growth and success in their matching gifts efforts for their events or campaigns;
- Analyze and build strategy for Affiliate-wide matching gift opportunities – including but not limited to identifying new matching gifts companies, leadership & volunteer match opportunities, and sharing the matching gift tracker.
- Participating in Monthly Matching Gift Affinity calls to strategize with other affiliates on methods of increased efficiency and program growth;
- Provide exceptional customer service and stewardship to donors, corporate contacts, and internal field staff;
- Conduct trainings with staff, by presenting content on the matching gifts process, increasing income, and more. These trainings are managed via an online calendar and will take place via Skype;
- Enlist, orient, train and maintain an active volunteer base. Collaborate with volunteers and staff on special projects to help provide the most current and reliable information. Utilize volunteers to help expedite revenue generating tools and resources;
- Manage the matching gifts confirmation requests by processing all electronic and paper forms submitted by donors within a 3-day window. All matching gifts confirmations and payments must be tracked via Excel and shared for staff to review on SharePoint;
- Complete data entry for matching gifts in Luminate to ensure donors matching gifts are reflected in their fundraising totals;
- Manage the matching gifts income processing and provide coding to the Finance Dept. in a timely fashion. Identify donors and events the payment represents. Also, process any workplace giving checks received, separating out the coding when they include matching gifts;
- Collaborate with team members to reconcile the National Allocations Report monthly, looking for both income that has been coded incorrectly in the Founders Affiliate, and identifying unclaimed income that belongs to our affiliate.
In this role, you will report to the Associate Director Development. The location of the position is open to any Founders Affiliate office in NJ, NY, CT, RI, MA, NH, VT or ME.
If you want to join our mission and be a “Relentless force for a world of longer, healthier lives”, review the preferred skills we are looking for below: ( Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- be able to work in a fast paced, time sensitive environment;
- be able to multi-task and organize a heavy workload with minimal supervision;
- possess excellent problem solving, communication and customer service skills;
- convey a positive and professional image;
- excellent written and verbal skills;
- above average communication and customer service skills;
- ability to compose correspondence in a professional and visually appealing manner;
- advanced skills in Word, Outlook, Excel and PowerPoint and Skype are required;
- database experience including Dynamics and Prism, Blackbaud and Greater Giving is preferred;
- must be willing to work outside of standard hours as needed.
To help you be successful you will have access to our award-winning learning platform the Heart U as well as various other training and support mechanisms locally and through our National Center.
- Education: Related experience may be substituted as follows: 1 ½ years experience equates to 1 full time year of higher education.
- Experience: At least 2 years of experience in administrative support that includes experience that has included working with matching gifts and date base entries is highly desirable. This experience may also count towards satisfying this position’s educational requirement.
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.