The American Heart Association has an excellent opportunity for a VP, Sales and Business Development in our Emergency Cardiovascular Care department! This position can be remote but must live near a major airport.
The VP, Sales and Business Development is expected to develop and expand business relationships to advance product and service offerings of the AHA. Responsible for leading and managing national or key accounts to achieve revenue goals through driving both, new and organic business. Responsible for building out the strategies/tactics for the domestic training network (Account Specialists), community (Community CPR Managers), and Key Account Managers. Also accountable for developing and managing strategic sales plan, account analysis and evaluation, key partnerships and best practices for account and client support.
- Develops operations strategy for national/key accounts. Manages team to grow revenue through maintenance of current accounts and development of new or expanded relationships. Oversees the implementation of the annual sales plan to achieve annual revenue and product growth goals
- Makes direct sales calls for national or key accounts
- Directly manages a select group of higher volume training centers by meeting with their owners and senior staff to ensure alignment with AHA mission and revenue goals and initiatives
- Provides direct supervision and coaching to staff. Trains and encourages professional development and best practices in sales and customer support services. Ensures that account services team maintains the business unit's contact management system to track leads at various states of the selling cycle
- Cultivates existing relationships with program participants to influence the accounts to expand participation and to stimulate their interest to also explore other opportunities with the AHA
- Collaborates with the AHA Affiliates in the assigned areas of responsibility. Provides consultation and training to regional staff and volunteers on all ECC related issues
- Works with marketing function to develop plans to market and promote the assigned AHA product or program. Oversees the creation and development of sales collateral and presentation materials
- Sets performance objectives staff and monitors performance against goals; and conducts performance evaluations. Tracks performance statistics by individual team member and for overall department to document account losses, account progress toward closure and accounts won
- Develops and maintains budget for assigned projects. Researches and identifies new opportunities for product development and account improvement
- Implements appropriate market (healthcare, corporate, public safety and community) and national strategic initiatives for National AHA Programs
- At least eight (8) years of relevant experience
- Develops operations strategy for national/key accounts. Manages team to grow revenue through maintenance of current accounts and development of new or expanded relationships. Oversees the implementation of the annual sales plan to achieve annual revenue and product growth goals
- Makes direct sales calls for national or key accounts
- Directly manages a select group of higher volume training centers by meeting with their owners and senior staff to ensure alignment with AHA mission and revenue goals and initiatives
- Provides direct supervision and coaching to staff. Trains and encourages professional development and best practices in sales and customer support services. Ensures that account services team maintains the business unit's contact management system to track leads at various states of the selling cycle
- Cultivates existing relationships with program participants to influence the accounts to expand participation and to stimulate their interest to also explore other opportunities with the AHA. Collaborates with the AHA Affiliates in the assigned areas of responsibility. Provides consultation and training to regional staff and volunteers on all ECC related issues
- Works with marketing function to develop plans to market and promote the assigned AHA product or program. Oversees the creation and development of sales collateral and presentation materials
- Sets performance objectives staff and monitors performance against goals; and conducts performance evaluations. Tracks performance statistics by individual team member and for overall department to document account losses, account progress toward closure and accounts won
- Develops and maintains budget for assigned projects. Researches and identifies new opportunities for product development and account improvement
- Implements appropriate market (healthcare, corporate, public safety and community) and national strategic initiatives for National AHA Programs
- Ability to travel up to 40% locally and overnight
Preferred Experience:
- Extensive knowledge of and experience with the American Heart Association National/Affiliate structures; knowledge of AHA National ECC Programs, policies and procedures desired