The overarching purpose of this position is to attract volunteers interested in serving as mentors or tutors for children and youth to the United Way Suncoast MentorSuncoast.org website, manage the website, manage the program approval process for programs to be listed on the website, and serve as the public face of the website. The position requires an enthusiastic, nimble, and personable individual skilled in working with people and accomplishing goals.
The Manager/Senior Manager, Mentoring and Tutoring Strategies must be customer and partner focused, possess a high level of competency in facilitation of diverse groups, a strategic thinker, comfortable with technology, data-driven, innovative, and results oriented. This position will work closely with a variety of internal and external partners to implement strategies across a range of audiences.
- With the Director, Education Strategies, the United Way Suncoast Marketing Department and the HandsOnConnect contractor, support the launch and implementation of the MentorSuncoast.org website.
- Manage the MentorSuncoast.org website for recruiting potential volunteer mentors or tutors and connecting them with program opportunities that match their interests and skills. Provide ongoing oversight, direction and day-to-day management of the website and the program approval process. Manage the Mentoring/Tutoring budget(s).
- With the Director, Education Strategies, co-facilitate a MentorSuncoast.org advisory committee to advise on the development of the approval process for Mentoring and Tutoring programs to be listed on the website, as well as on other aspects of MentorSuncoast.org. Work closely with the Director, Education Strategies and the Advisory Board to develop the approval process for programs wishing to list their volunteer opportunities on the website.
- In collaboration and coordination with the United Way Suncoast Marketing Department, and the Resource Development team, market mentoring/tutoring opportunities to drive potential volunteers to the website. This will include coordinating and hosting events and/or working with United Way Suncoast staff and others to host events, using social marketing resources, and sharing volunteer opportunities with corporate and a diverse group of community partners.
- Work collaboratively with other members of the United Way Suncoast Education team to support other Education programs and with team members within and outside of the United Way Suncoast Community Impact Department to implement strategies to enhance the early literacy, youth success and financial stability of children and youth in our region.
- In collaboration with other United Way Suncoast staff, develop and maintain relationships with human services, corporate (specifically coordinating with Resource Development), and other community leaders to maximize United Way Suncoast’s presence, build relationships, and identify potential partners for Education and Mentoring/Tutoring initiatives.
- Ensure timely and appropriate data collection, analysis and reporting delivered as needed; work with team members to research and apply best practices to the design and continuous improvement of the Mentoring and Tutoring website and related activities. This will include gathering feedback on the functionality and user friendliness of the website from program partners and volunteers. In partnership with our Marketing Department and Data/Outcomes manager, draft/write communications materials for volunteer reports, events, marketing, or other organizational use.
- Maintain a current understanding of and ability to articulate United Way Suncoast’s Strategic Plan, all impact and/or focus activities, and all results. Participate in appropriate internal and external committees/activities in support of United Way Suncoast’s community impact work.
- Must be available for occasional evening/weekend work.
The following requirements are representative of the knowledge, skill and/or ability required to satisfactorily perform the essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of 5 years of progressively responsible relevant experience.
- Must be able to demonstrate a high level of experience and success in planning and directing large multi-faceted projects on time and on budget that achieve desired results.
- Experience as a mentor or tutor a plus.
- Demonstrated ability to work with senior leadership of high-profile organizations and engage diverse constituencies in productive community efforts.
- Ability to facilitate strong partner relationships, build consensus, problem solve, apply critical thinking and judgment skills required.
- A demonstrated understanding of regional education and mentoring/tutoring needs, issues and systems of quality, or the potential to develop these.
- The ability to articulate these both verbally and in writing to all stakeholders.
- Must be self-motivated and work well independently and in a fast-paced team environment.