WVV People and Culture Officer

P&C GENERALIST

• Recruitment
  • Facilitate the multi-year and annual workforce planning to understand current and future staffing needs in alignment with strategic directions and operating plans, then define appropriate recruitment, retention and downsizing strategies
  • Facilitate the standard recruitment processes (including reviewing JDs/TOR, advertising vacancy, screening, shortlisting, interviewing, preparing written test, organizing fieldtrip, checking reference, and drafting job offer, preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job
• Employment
  • Handle staff grievances & disciplinary action processes in consultation with the P&C Director and line manager following HR policy of WVV and WV principle on employee relation.
  • Coordinate orientation process for new hires to equip them with knowledge & understanding on the WV’s organization & policy (using E-Orientation Manual)
  • Facilitate separation process to ensure the compliance with WV’s Policies
  • Monthly update all staff changes in the assigned zone to Social Insurance Partner (SI Hanoi) as well as Health Insurance Agency in an accurate and timely manner.
  • Administer Insurance benefit/claims for staff in the assigned zone to be complied with Insurance package & regulations.
• Performance Management
  • Introduce, promote awareness for all the staff in the assigned zone about the performance management system to ensure performance management process (performance agreement, mid-year review and year-end review) of all the staff is conducted in a timely and professional manner.
  • Provide ongoing coaching and support to manager and staff to identify specific learning/development needs so as staff’s development goals can be achievable.
  • Review, consolidate and share staff’s learning/ development needs with L&D P&C Specialist in order to establish an aligned National Learning Events Calendar to support staff to achieve their goals in a most efficient and cost saving way.
• Learning and Development
  • Provide guidelines to managers to identify potential successor
  • Facilitate the implementation of the potential successor management tools
  • Provide input to succession plans and career development plans of the staff in the assigned zone, focusing on highly potential and committed staff.
• Staff Care & Employment Engagement
  • Facilitate staff engagement meeting and survey (Annual Our Voice Survey) to enhance the opened culture for the effectiveness of organization. and other appropriate events to ensure well-being of staff. Provide assistance in responding to staff engagement survey results
  • Facilitate the implementation of staff care initiatives and policies in cooperation with P&C Specialist to ensure well-being of staff
  • Ensure that the all the staffs enthusiasm and effort are recognize timely in appropriate events
• P&C Information Management
  • Maintain up-to-date personnel profiles for all staff under zone in charge
  • Make sure all paper works are filed in its correct section and in a timely manner. Out of date and irrelevant document are sorted out and to be stored away properly so that they can be retrieved quickly
  • Maintain & update employee data/changes on Our People in a timely & accurately manner to use for reporting & decision making
  • Provide P&C monthly reports and updates in a timely & accurately manner.
  • Provide statistic of the assigned zone as required

P&C SPECIALIST

• P&C Information Management and Effectiveness
  • Play the Our People Super-User role
  • Provide support to other P&C Officers to keep data on Our People up-to-date and accurate
  • Generate all reports and queries from Our People in a timely manner for reporting & decision making
  • Analyze workforce data and sharing findings with P&C team/ SMT with appropriate recommendations.
  • Consolidate and generate reports to GO/RO as required
  • Track P&C objectives and KPIs (by zone) on a quarterly basis to ensure P&C efficiency
  • Standardize and update P&C processes/ manual to ensure P&C efficiency
  • Coordinate the P&C risk management process to ensure risk mitigation measures are implemented
• Social Insurance for North zones
  • Consolidate Insurance information & changes from all zone and update to Social Insurance Hanoi in a timely and sufficiently manner
  • Track and validate insurance information with SI Hanoi regularly to ensure the accuracy and efficiency
  • Track & share the changes of the Social Insurance Law, Personal Income Tax Law that might affect the personnel hired by WVV (including national employees, consultants, volunteers etc.) to the other P&C team members.