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Community Impact Assistant

This job is no longer available

Portland, ME, USA
Full-time

This position provides administrative support to members of the Community Impact (CI) team.  In addition to dedication to United Way’s mission, this position requires a commitment to building relationships with key stakeholders to deepen their engagement with United Way of Greater Portland. The CI Assistant’s responsibilities include providing general administrative support to the Community Impact team, such as performing data entry, taking notes, scheduling meetings, providing customer service, and handling other tasks, to ensure efficient team functioning and maximum support for constituent relationships of all team members.  A successful CI Assistant will demonstrate a strong team orientation and a commitment to execution and continuous improvement.

Areas of Responsibility: 
  • Provide daily administrative support to CI staff, including UWGP initiatives.
  • Provide administrative support to the Senior Vice President, Community Impact, including managing appointments and calendar and preparing expense reports.  
  • Create and maintain accurate and up-to-date records in Andar, the organizational database.
  • Perform general administrative tasks including such activities as generating, editing and posting documents, coordinating large mailings, preparing personalized packets for Community Impact and Thrive2027 related engagement opportunities, and identifying opportunities for increased efficiency.
  • Manage logistical needs for regular CI internal and external meetings and special projects: schedule meetings, attend meetings and take minutes, support any pre-work that might need to be done and prepare materials including follow up documents.
  • Communicate responsively and proactively with the community via email and phone regarding CI work. 
  • Volunteer and actively participate in projects and cross-functional teams or workgroups that support the work of the entire organization. Provide back-up support to other departments as required, including scheduled coverage of the reception area. 
  • Provide superior service to exceed the expectations of both internal and external customers
  • Other related duties may be assigned as necessary.
Educational Background: 
Bachelor’s Degree preferred.  Five or more years of relevant experience in lieu of degree considered.
Skills/Experience: 
  • Commitment to the mission of United Way of Greater Portland
  • Commitment to excellence
  • 3-5 years challenging experience in an administrative role 
  • Proficiency in a Microsoft Office environment – Word, Excel, Access, PowerPoint, Outlook and experience working with databases required; experience working with a CRM system preferred
  • Excellent written and oral communication skills important
  • Ability to initiate tasks and be creative in problem-solving
  • Ability to manage telephone and in-person communication with strong customer skills including tact and diplomacy
  • Proven ability to manage and prioritize multiple tasks to meet deadlines
  • Strong attention to detail
  • Self-confident, professional manner, with sound judgment and discretion in managing confidential information essential
  • Exceptional customer service skills
  • Proven follow-up skills to ensure successful and timely completion of projects
  • Ability to work independently and as a part of a team  
  • Willingness to accommodate requests for support outside of regular business hours on occasion, with appropriate notice
  • Ability to interact with and work well with a wide variety of people, including volunteers, donors, business and community partners, and community stakeholders
  • Good decision making skills and learning skills
Additional Information: 

This is a full-time non-exempt (hourly) position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional work outside of these hours may be required.

Organization Info

United Way Worldwide

Overview
Headquarters: 
Alexandria, VA, United States
Annual Budget : 
$100-500M
Founded: 
1934
About Us
Mission: 

United Way improves lives by mobilizing the caring power of communities around the world to advance the common good.

United Way fights for the health, education and financial stability of every person in every community. We win by living United. By forging unlikely partnerships. By finding new solutions to old problems. By mobilizing the best resources. And by inspiring individuals to join the fight against their community's most daunting social crises.

Listing Stats

Post Date: 
Nov 24 2018
Active Until: 
Dec 24 2018
Hiring Organization: 
United Way Worldwide
industry: 
Nonprofit