Leads the achievement of mission and income goals through comprehensive relationship management with a portfolio of prioritized health system accounts. These accounts include, but are not limited to,state and county Departments of Health, Medicare/Medicaid, State employee health plans, commercial health plans or insurance companies, Quality Improvement Organizations, state comprehensive cancer plans, Breast and Cervical Cancer Early Detection programs, state based roundtables, state coalitions and other key systems for the Division. Contributes to the achievement of mission and income goals through account identification and development, promoting the adoption and implementation of ACS programs, and delivering on evidence-based strategies designed to have broad population impact on reducing cancer incidence and decreasing mortality rates. Ensures goal achievement through the effective engagement of system partners and volunteers.
- Manages prioritized state health systems engagement on prevention, early detection, screening, and quality of life initiatives, employee health & wellness programs, and population health-related efforts to achieve cancer control priorities.
- Works within and across Regions to achieve high engagement levels for state based health systems, delivering against mission and income strategies by ensuring staff meet/exceed ACS customer promises and function as strategic advisors.
- Delivers on established strategy for a portfolio of state health system partners, develops an account plan to achieve ACS goals.
- Responsible for the implementation of an account team’s strategy for managing prioritized system relationships within assigned portfolio and serves as priority relationship manager to assigned accounts.
- Aligns state health system affinities and needs with ACS program of work to achieve individual high impact mission and income opportunities which support enterprise goals.
- Ensures evidence based strategies are used as solutions and monitors the implementation status and results.
- Develops appropriate volunteer engagement and support to advance cancer control priorities.
- Coordinates with other Cancer Control staff and their accounts for the integration of work in the medical neighborhood.
- Collaborates with Community Development, Distinguished Partners, and ACS CAN staff to maximize health system engagement in ACS activities, events, and fundraising efforts within the market.
- Assure compliance with all governmental regulations and organizational policies which involve personal health information and constituent privacy, e.g., HIPAA.
- Supports the Senior Director, State Health Systems, to ensure mission, top line, and bottom line goals are reached as well as compliance with enterprise policies.
Position Requirements
- Preferred minimum of three years of experience in health care related sales or account management.
COMPETENCIES/SKILLS:
Demonstrates Health Systems Competencies:
- Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Balances stakeholders - Anticipates and balances the needs of multiple stakeholders.
- Builds networks - Effectively builds formal and informal relationship networks inside and outside the organization.
- Collaborates - Builds partnerships and working collaboratively with others to meet shared objectives.
- Ensures accountability - Holds self and others accountable to meet commitments.
- Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals.
- Situational adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
- Strategic mindset - Sees ahead to future possibilities and translates them into breakthrough strategies.
Other Skills:
- Able to cultivate relationships with targeted health systems to create a sense of urgency related to awareness of cancer as a major health problem, motivate to action in prevention and early detection, and influence strategies and techniques.
- Ability to represent the Society effectively and professionally to state-based health systems, community leaders, including working with disparate populations and diverse constituents.
- Ability to understand and work within a complex organizational structure.
- Strong experience with community-based program planning and implementation.
- Knowledge of product marketing/sales concepts.
- Outcome driven with ability to respond to changing circumstances and priorities.
- Ability to manage and motivate groups and individuals.
- Excellent oral and written communication, presentation, and interpersonal skills.
- Demonstrated success collaborating with staff account teams in order to develop appropriate plans for constituents.
- Strong market, community and constituent perspective.
- Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
- Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
- Ability to analyze and integrate information from relevant sources.
- Proficient in computer-based information systems.
- Strong strategic planning skills.
SPECIALIZED TRAINING OR KNOWLEDGE:
- Extensive knowledge of state health care and insurance structures, Medicaid and Medicare practices and policies.
- Knowledge of program development, outcome-based interventions, educational processes and evaluations.
- Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting cancer statistics.
- Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings.:Travel, including evening and weekend work required.
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.