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Account Manager

This job is no longer available

Norfolk, VA, USA
Full-time

This position is responsible for developing strong, meaningful relationships with corporations in order to expand UW esteem resulting in increased campaign dollars and corporate engagement. Relationship Manager is expected to spend 70% of their time in the field meeting and interfacing with key constituents and prospects in order to identify, follow-up and close opportunities within each account.  Responsible for a portfolio of primarily small/mid-size accounts, municipal accounts and others as assigned.  Must have essential skills and standard concepts, practices and procedures of consultative selling.  Relies on experience and judgment to plan and accomplish goals.   

Responsible for an increase in revenue from a portfolio of assigned companies, responsible for growing number of donors, increasing retention and increasing corporate giving.  

Areas of Responsibility: 
  • Track and monitor campaign results compared to projections
  • Assist in the direction of the work of Campaign Managers, seasonally as needed. Approx. 4-8 people.
  • Achievement of goals for accounts related to donor growth and retention
  • Complete 4-5 in person calls a week
  • Establish year round relationships with companies to facilitate partnership opportunities
  • Recruit and manage volunteers to assist in solicitation and stewardship calls with CEO’s
  • A high-level of clear communication is necessary and expected. Communicate with your supervisor on the progress of assigned accounts including weekly activity and opportunity reports
  • Provides high level of research and analysis
  • Attend Leadership events
  • Responsible for developing marketing and recognition for assigned accounts
  • Inputting into CRM accurate donor information, all external meetings, follow-up notes, important communications and all opportunities

YP

  • Provide primary staff lead for Young Philanthropist (YP)
    • Increase annually the dollars raised from YP membership.
    • Develop strategies, plan, manage, and attend YP council, committee meetings and events.
    • Develop and maintain marketing and communication plans
  • Develop and coordinate YP events to include sponsorship research, planning, and manage event logistics.
Educational Background: 
BA degree required
Skills/Experience: 
  • 5+ years of customer or donor relationship building preferred
  • Ability to work independently with a strong work ethic, high degree of self-motivation, initiative and work well under pressure
  • Volunteer management skills
  • Strong written and verbal communication skills
  • Experience in cultivating, soliciting and securing gifts with an ability to manage donor accounts
  • Proficient computer skills, CRM experience preferred
  • Attention to detail and follow-thru with emphasis on customer satisfaction

Key Metrics:

  • Increase donations
  • Number of calls – targeting engagement, with expectation of increased account involvement
  • Number of people who attend function(s)
  • New volunteer recruitment
  • Identifying companies willing to provide Campaign Managers
Job Function: 

Organization Info

United Way Worldwide

Overview
Headquarters: 
Alexandria, VA, United States
Annual Budget : 
$100-500M
Founded: 
1934
About Us
Mission: 

United Way improves lives by mobilizing the caring power of communities around the world to advance the common good.

United Way fights for the health, education and financial stability of every person in every community. We win by living United. By forging unlikely partnerships. By finding new solutions to old problems. By mobilizing the best resources. And by inspiring individuals to join the fight against their community's most daunting social crises.

Listing Stats

Post Date: 
Jan 8 2019
Active Until: 
Feb 8 2019
Hiring Organization: 
United Way Worldwide
industry: 
Nonprofit