Chief Communications Officer

Corporate Communications:

• Serve as a strategic advisor to CEO and Executive Staff Team on issue and reputation management as needed; develops and executes proactive and reactive strategies for managing critical issues;
• Oversees the development and execution of a full, bilingual corporate marketing and communications program that upholds and enhances the image of a quality, caring organization, committed to excellence. Includes a proactive marketing and public relations program to place stories and garner favorable coverage, generating content and stories that can be used for communications purposes across multi-platforms.  Responsible for key corporate communications vehicles like annual reports, newsletters, speechwriting and social media.
• Lead leadership team in the development and successful implementation of short and long term business strategies in the ongoing development, assessment and evolution of the organization’s strategic business plan while creating marketing initiatives, with measurable goals, to support same.
• Ensures the organization’s operations are communicated in a transparent manner and conducted with exemplary ethical standards; ensures that staff and volunteers are held to a written Code of Ethics and Business Conduct that ensures a high level of confidence from key constituencies. 

Engagement:

• Leads organizational development of an engagement culture and discipline that is fundamental to our mission and strategically moves stakeholders from passive participants to brand ambassadors.
• Oversees development of meaningful, year-round marketing and engagement opportunities to build understanding, loyalty and affinity for the brand while connecting volunteers to UWMD mission.
• Cultivates and maintains positive, productive relationships with board members, volunteers, community and business leaders, investors, stakeholders, senior staff, employees, and agencies; matches volunteer talent to service opportunities that will strengthen the relationship and be mutually beneficial.
• Provides leadership and direction of organization’s staff and volunteer responses during times of community crisis or disaster; coordinates organization’s efforts with those of Miami-Dade County Office of Emergency Management (ESF-15) requirements.
• In partnership with Human Resources, and with the support of senior leadership team, recommends and provides oversight of employee awards and recognition activities/programs.
• Identifies and manages opportunities for increased organization involvement in the community consistent with current marketing initiatives.
• Identifies, accepts and leads special projects as needed.

Event Production & Sponsorships

• Oversees the successful planning and execution of UWMD events, within budget constraints, to market and communicate our brand and impact, and create compelling sponsorship opportunities that engage the community, reaches new audiences and provides opportunities for donor engagement.
• Responsible for supervising event staff and the successful execution of event logistics, programming and managing expenses within budget and organizational policies.
• Manage and lead UWD team to deliver goals for Veritage, Mayor’s Ball as well as other sponsorship events.
• Responsible for the supervision of direct reports which includes fostering  ongoing communication, inspiring teamwork and job satisfaction, coaching to mentor staff development, training to evolving roles and skills, developing to strengthen the role of staff in support of organizational goals, measuring performance to create a broader business focus and quality, measurable results, disciplining and directing tasks. .  Has authority to hire, transfer, promote, compensate or terminate employees within their department/team or recommend such actions.