The American Heart Association is recruiting for a Healthcare Quality Improvement Consultant in our Founders Affiliate. This position is responsible for managing accounts throughout Maine, New Hampshire and Vermont. The position requires regular travel in the region.
One of the many ways we promote healthier lives is by supporting healthcare professionals' quest for continuous quality improvement. Our suite of quality programs puts up-to-date treatment guidelines, tools and resources to work in hospitals and outpatient practices across the nation. Get With The Guidelines® (GWTG) is a program that helps ensure consistent application of the most recent scientific guidelines for heart disease and stroke. Join our Quality and Systems Improvement Team and help champion this effort! Learn more atwww.heart.org/getwiththeguidelines
- In this role, the Healthcare Quality Improvement Consultant identifies, secures, cultivates and manages relationships with hospitals, outpatient practices and other key stakeholders by using the AHA’s suite of quality improvement programs to improve care for patients.
- The consultant will serve as an educator, advisor and account manager in securing new relationships with hospitals and outpatient practices. Additionally, the consultant will work to deepen the engagement with current customers in maximizing GWTG in their organizations.
- The consultant will work with state health departments, Emergency Medical Services (EMS), quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within the community.
This position is ideal for candidates with the expertise and experience to fully understand the benefits of GWTG and the talent to translate that knowledge into sustainable quality improvement within the acute care and outpatient settings.
An ideal candidate will bring the ability to manage and build strong customer and volunteer relationships, trouble-shooting skills and prompt follow-up on customer issues, the ability to prioritize, multitask and effectively communicate with all stakeholders, the ability to identify and implement new opportunities for GWTG and our outpatient-based quality improvement programs, have a strong results orientation and the ability to use Microsoft products, computer software, learn new software applications, maintain accurate data and analyze reports all to advance the mission of the American Heart Association.
This position will be office based in our Manchester, NH office and reports to the Senior Director of Quality and Systems Improvement.
If you want to join our mission and be a “Relentless force for a world of longer, healthier lives”, review the preferred skills we are looking for below: ( Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- You should have two or more years of experience in public health;
- strong collaboration and account/project management skills;
- the ability to build powerful partnerships in the healthcare community to accomplish goals;
- experience in research and data analysis;
- the ability to manage multiple projects and prioritize efforts towards key results.
You must be willing to travel within your territory daily including approximately 30% of the time with overnight travel (within the affiliate or to our National Center in Dallas, Texas). Work outside of standard hours is occasionally required.
- Education: Related experience may be substituted as follows: 1 ½ years experience equates to 1 full time year of higher education.
- Experience: Must have two or more years experience in public health or a related healthcare field . Experience in hospital quality improvement, project management, cardiovascular fields and/or research experience is highly desirable. This experience may also count towards satisfying this position’s educational requirement.
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.