Under the direction of the Chief Operating Officer (COO), responsible for management of the Community Impact Department and supporting Aloha United Way (AUW)’s strategic priorities; develops collective impact strategies; guides the process of allocating financial and other resources to the community; engages partner agencies and community interest groups in building capacity and strengthening the nonprofit sector; represents AUW on community groups; and facilitates communication and relationship-building with local organizations, government agencies, businesses, affiliated agencies and individual donors.
- Is a key member of the executive management team and responsible for the Community Impact strategy and operations. Ensures the CEO, COO and AUW staff are well informed on the operations of the Donor Choice program, impact funding, Partner Agency relationships, 2-1-1 and various initiatives under the purview of the Community Impact Department.
- Develops, maintains and interprets Community Impact Department policies/practices.
- Communicates to the public regarding activities of the Community Impact Department.
- In consultation with the VP, Finance and Chief Operating Officer, prepares and administers the Community Impact Department’s budget and work plan in concert with Aloha United Way’s overall budget and work plans.
- Administers personnel policies for the staff of the Community Impact Department.
- Guides the work of the Community Impact staff:
- Maintains relationships with providers, other funders, government, and community volunteers to develop and strengthen collaborations and assess the effectiveness of AUW collective impact efforts.
- Utilizes the collective impact model, systems thinking strategies, return on investment principles, and other tools, practices, and theory to maximize the community benefit with resources under AUW control.
- Oversees AUW’s resources allocation process to include the operation of community volunteers, the funding application process, and development of program performance metrics.
- Establishes a system to gather agency performance data, aggregate the data to report overall impact in the community and assist the Marketing and Communications Department in the dissemination of AUW’s collective impact results and messaging.
- Develops, oversees, and manages training and information sessions for various constituencies.
- Oversees grants revenue strategy: prospecting grant opportunities; responds to notices of funding opportunities (public and private); identification of and relationship management with likely top funders; engages with the Community Impact Funders Community of Practice and other collective impact organizing groups.
- Oversees the operation of Aloha United Way’s Donor Choice Program and AUW’s federated participation in the Combined Federal Campaign.
- Oversees 211, CNCS VISTA, Homeless Coordination Center, Volunteer Hawaii, Gifts-In-Kind and other programs
- Manages the homeless Continuum of Care Collaborative Applicant responsibilities in partnership with Housing & Urban Development (HUD) and Partners In Care
OTHER DUTIES/FUNCTIONS:
- Oversees the homeless Coordinated Entry System Administrator responsibilities in partnership with HUD and Partners In Care
- Manages the Emergency Food and Shelter Program
- Takes on special projects/initiatives as assigned by the Chief Operating Officer.
- Performs other duties as assigned.
The ideal candidate will have the following qualities, characteristics and skills:
- An experienced leader in the field who can conduct high level planning, conceptualizing, analyzing and formulating goals and objectives, and problem-solving and decision-making skills.
- An individual of integrity, ethics, values and has the utmost discretion to safeguard the organization's and the community’s interests.
- A proven collaborator and influencer both internally and externally, and has proven ability to build and sustain relationships at multiple levels with varied constituencies including the Board of Directors, donors, leadership team, corporate and community leaders, volunteers, as well as the Community Impact team.
- A strategic and results-oriented leader who can translate business and financial plans into community impact strategies.
- A strong problem solver with the ability to step into unfamiliar situation and add immediate value.
- A flexible and adaptable leader who embraces change and can lead teams in a dynamic environment.
- A strong communicator able to interface with a variety of audiences and talk on a broad spectrum of topics, both internal and external.
- Has extraordinary written and verbal communication and presentation skills, and the ability to keep abreast on community issues and health and human services trends.
- Must be able to quickly, extemporaneously, articulately and confidently handle media and public inquiries about the organization and related matters.
Skills/Knowledge:
- Knowledge of objectives, principles, practices and trends in human service agencies, systems, funding and operations. Deep understanding of program performance measurement techniques, performance metrics, and evaluation principles.
- Able to work independently as well as the ability to contribute as a team member. Ability to establish and maintain significant relationships with persons at all levels within the community, including corporate chief executive officers, labor representatives, health and human services agency personnel, government representatives, and other United Way organizations.
- Demonstrated ability and skill in the area of community impact and development, social service systems, budgeting and financial management. Ability to develop and execute strategic plans with multiple, complex tasks and projects. Skills as a strong executive manager and developer of people in an organization with a multi-disciplinary staff. Exercising a high degree of initiative, flexibility, judgment, discretion and decision-making.
Education/Experience:
- Minimum of 7-10 years progressive work experience with three (3) years of successful executive/senior management level experience managing a multi-million dollar operation; experience with volunteer boards, management committees and other volunteer groups which make operating policies for the organization; or any combination of education and experience which would provide the knowledge, skills and abilities to perform the essential duties of this position. Previous working experience in a diverse cross-sector and multi-disciplinary team environment preferred.
Other Requirements: A valid driver's license and vehicle are required. Use of own vehicle to attend meetings with community leaders and volunteers off location. Some neighbor island and mainland travel.
Work Schedule: Monday - Friday, variable hours including some evenings and weekends.