We are searching for a Community Engagement Senior Manager whose mission-driven, team-oriented and has a ‘can-do’/solution outlook. The Community Engagement Senior Manager manages engagement strategies that will mobilize people to give, volunteer and advocate for United Way’s community goals; provides support for raising alternate revenue; and implements strategies to effect positive public policy/advocacy change.
Areas of Responsibility:
- Manages comprehensive engagement strategies that align interests of individuals/groups with United Way’s community priority areas; includes opportunities for ongoing and episodic volunteer, advocacy, and engagement opportunities that contribute to advancement of United Way’s community goals.
- Cultivates deeper relationships with current and prospective United Way volunteers, contributors, community partners, funders and constituents; ensures appropriate/relevant follow-up including acknowledgement for engagement.
- Supports Director of Community Engagement and Vice President of Community Resources efforts to increase resources under management. Includes assistance with grant-writing and reporting.
- Manages innovative engagement strategies appropriate to United Way affinity groups, leadership donors, members of organized labor, regional advisory boards, and other groups of constituents.
- Leads and serves on cross-functional teams to support community engagement work as assigned, with emphasis on relationship between community engagement and resources needed to effect change (ex., increasing Community Investment funds, building public awareness of Community Investment and priority issues; increasing number of volunteers and advocates, etc.).
- Manages assessment of volunteers’ knowledge about United Way and its role in changing community conditions, trust in United Way, and giving behavior as a result of engagement; and continuous improvement based on results.
- Manages strategies related to community conversations including reaching diverse constituents, timely and appropriate follow-up with participants, execution of on-going follow-up, theming, and sharing information with internal/external audiences.
- Manage external community collaborations and partnership teams to support the implementation of initiative work in the areas of financial stability and education.
- Develop strategic engagement plans for workplace accounts in partnership with the United Way Development team.
- Supports Director of Marketing and Community Engagement in engaging leadership level volunteers in community change efforts; raising awareness of United Way and fundraising
- Supports Director of Community Engagement and Vice President of Community Resources with development of strategy, planning, coordination and implementation for public policy/advocacy.
- Aligns with and/or implements United Way Worldwide strategies for community engagement, as appropriate, including participation in national calls-to-action and other endeavors.
- Coaches and supervises three full-time AmeriCorps VISTA members; which includes providing opportunities for professional growth and development to achieve organizational goals and objectives.
- Actively participates at community events and meetings to increase United Way’s presence through networking, prospecting and relationship building.
- Responsible for creating and managing program budgets.
Educational Background:
Bachelor’s degree in human services, development, marketing or related field required; Master’s degree preferred.
Skills/Experience:
- Three years of experience in the nonprofit sector, volunteer management, project management, fundraising/development, account management and/or marketing required; five years preferred.
- Demonstrates cultural competency.
- One to three years of experience as a supervisor preferred.
- Valid driver’s license and reliable transportation.
- Occasional evening and weekend hours are required.
- Ability to work and engage with a diverse staff, volunteers, state and local government and philanthropic organizations, donors, community partners and independent contractors.
- Ability to prioritize and balance workload; ability to work in a fast-paced environment; able to react and adjust quickly to changing conditions.
- Ability to facilitate a team process.
- Excellent communication skills; able to communicate effectively and articulately in writing and orally; ability to keep his/her composure with the public and co-workers in everyday, stressful situations.
- Proficiency in Microsoft Office Suite required and Microsoft customer relationship management (CRM) preferred.
- Strong customer focus in all tasks and activities, even while at times under pressure.
- Ability to perform job with integrity, mission, vision and values consistent with United Way of Central and Northeastern Connecticut.
- Solid relationship management skills enhancing internal organizational relations, external community interactions, and in business development opportunities.
- Holds self and other team members accountable for achieving results.
COMPETENCIES:
- Mission-focused: Top priority is to create real social change that leads to belter lives and healthier communities. This drives performance and professional motivations.
- Relationship-oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
- Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
- Results-driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand-steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
Job Function:
Organization Info
Listing Stats
Post Date:
Sep 12 2018
Active Until:
Oct 12 2018
Hiring Organization:
United Way Worldwide
industry:
Nonprofit