The Coordinator, Direct Response Marketing provides support for mass market and mid-level direct response campaigns for donors that give up to $10,000; with a focus on growing the program which currently generate $10 million in annual revenue to support our programs for children. This person will coordinate logistics related to data and work to ensure that all creative for various packages and programs are accurate, executed in a timely manner and we are utilizing operational best practices. This person will also assist in writing data processing instructions, support execution of lettershop instructions and support updating results on a regular basis.
Support team to ensure all data and scheduling of campaigns are executed successfully and timely for mass market and mid-level direct mail campaigns (40%):
- Support day-to-day operational execution of the mass market and mid-level conversion/retention campaigns; mostly as it relates to direct mail and digital.
- Coordinate production schedules with printers, creative agencies, data processor and internal stakeholders with the purpose of ensuring campaigns are executed successfully and timely.
- Support team to streamline processes and maximize operational effectiveness to increased supporter conversion, retention and reactivation metrics.
- Coordinate mailing elements as needed (P.O. boxes, postage, vanity URLs, etc.)
Coordination of the mass market and mid-level creative process (40%):
- Participate in all strategy meetings.
- Track all creative PDF’s updates and changes, and facilitate the flow between Save the Children and external vendors/internal departments.
- Ensure coding on creative elements is accurate and that all guidelines are being followed for successful execution at the lettershop.
- Obtain project/campaign/material legal approvals by acting as lead contact and knowledge base for legal approval process.
Operational Support (10%):
- Receive, code and facilitate processing for all invoices related to mass market and mid-level campaigns.
- Keep expense tracker up to date
- Report, as needed, budget updates to key stakeholders
- Update/maintain results reporting on a regular basis
- Stay abreast of best practices by supporting peer benchmarking efforts
Complete ad-hoc assignments as assigned by Senior Management (10%):
- Minimum 2-3 years direct mail experience.
- Ability to work under pressure on a number of competing tasks.
- Excellent Microsoft Office skills (Outlook, Work, Excel).
- Excellent Adobe Acrobat skills.
- Excellent organizational and time management skills.
Preferred Qualifications
- Previous non-profit experience.
- Aetna Medical and Dental insurance with a concierge service
- Health Care and Dependent Care Flexible Spending Account
- Vision Insurance
- Life insurance
- Employee Assistance Program
- Commuter Benefit Program
- Vacation and Sick leave
- Paid holidays
What makes us special!
- Generous Retirement Savings with matching company contributions of up to 8%
- Family Leave – 10 additional days of paid time off for you to use to care for your family members
- Additional Maternity and Paternity Leave – 30 days where parents can take additional paid leave (beyond short-term disability and FMLA) at the birth or adoption of a child during that critical first year!
- Critical Child Illness Leave – We hope you never have to use it, but we will provide an additional 30 days of paid leave per year should your dependent child be faced with a critical illness.
- Pet Insurance, Critical Illness Insurance, Identity Protection, Home, Auto and additional Life insurances
- Summer Fun Fridays – During the summer months, early release at 1:30 pm every other Friday!
- Volunteer Day – One paid day a year to support the causes that matter to you!
- Ergonomic Options – Every employee at our HQ offices has the option of a sitting/standing desk
- Leadership and Employee Development Training, including:
- Our remarkable in-house CORE, Senior Management Development, and Leadership Development Programs
- Language learning opportunities
- Continuous Improvement skill development programs
- Brown Bag information sharing sessions
- Work hard/Play hard! We make sure there’s ample opportunity for fun, engagement, and celebration while you work, such as networking events, March Madness, World Cup, Dodgeball Tournaments, Take Your Child to Work Day, Founder’s Day, and our annual Day of Service