Ensure achievement of sponsorship strategic, financial, operational, marketing and programmatic objectives in country offices. Work cross-functionally with country offices, members and SC HQ departments to increase impact on children's lives through improved use of sponsorship resources. Develop and implement global standards, policies, practices and tools for all aspects of Sponsorship management in a complex and changing context. Monitor country office performance. Provide technical assistance to help CO's meet standards and ensure quality programs for children. Lead projects that create measurable improvement in processes that operate across locations and functions.
Areas of Responsibility:
- Ensure Excellent Sponsorship-funded programs in Country Offices: 30% - Ensure country offices are properly and effectively implementing Sponsorship-funded programs in compliance with all Sponsorship policies and best practices to ensure a high quality child and Sponsor experience.
- Assists in providing input to their function’s strategic and operational plan. Assists in developing short-term plans and organizes resources to achieve results. Accountable for day to day decisions around execution of job, and for setting clear objectives and measures for self. Exercises independent judgment and discretion on significant matters related to functional area. Requires little or no supervision on routine work assignments, but may require supervision to review work progress and results on non-routine work assignments. General regulations exist, but incumbent must interpret the regulations. Keeps manager informed of important issues. Builds effective relationships within their immediate or peer workgroup. Leads/supervises administrative support staff or program(s).
- Collaborate with country office to ensure child availability is maintained and sufficient at all times
- Work cross-functionally with operations, program, and country office colleagues through all aspects of programming are implemented effectively (including phase-over planning and implementation)
- Implement the Sponsorship Orientation and Training process for managers and country office leadership
- Conduct calls with country offices to discuss current issues with a focus on financial, operational and programmatic objectives.
- Serve as the single point person in Global Sponsorship and respond to inquiries and solve problems for country offices as assigned
- Project Management and Continuous Improvement: 25% -Create, manage, and implement projects across Global Sponsorship to address identified challenges and opportunities.
- Lead on identifying, analyzing and implementing systematic improvements via CI and non-CI project management approaches across Global Sponsorship both at the Global and CO level.
- Utilize data and financial information to identify issues, provide context, analyze problems and propose solutions specific to child inventory, transfers, and CO financial management.
- Lead projects related to the Global Sponsorship Department and agency strategic objectives, more broadly, including continuous improvement projects, support for specific initiatives and other topics to be defined by GS leadership
- Provide support for the overall Sponsorship model
- Member and Global Sponsorship Strategy and Fundraising Efforts: 15% -Ensure that country offices are providing timely and effective high quality marketing materials and operational requirements for members.
- Coordinate with member’s respective acquisition and retention teams to ensure marketing efforts are operationally efficient, effective, and appropriate.
- Together with all members implement successful country office based revenue generating initiatives and improving Sponsorship’s core business for members acquisition and retention initiatives
- Together with all members ensure CO originated marketing material is timely, accurate, and of a high quality to ensure the continued growth of Sponsorship revenue
- Working with Global Sponsorship Business Development identify and address member-specific operational issues and concerns.
- Annual Sponsorship Reviews and Self-Assessments: 10% – Play a leading role in this key CO performance and quality improvement process through the following:
- Lead country office Sponsorship reviews.
- Train Sponsorship review team members on conducting reviews.
- Write, edit, and review and Sponsorship review reports and CO self-assessment as needed.
- In collaboration with Country Offices develop and track progress of Sponsorship Review Action Plans
- Refine, where appropriate, guidelines for country office reviews and self-assessments
- Sponsorship Management Reporting 10%– Identity, prioritize and work with country office staff to improve financial, operational and programmatic issues through the following:
- Hold accountable country office staff in adhering to Sponsorship Policies and Procedures
- Analyze Monthly Management Reports (MMR) data from country offices to determine areas where there are performance issues and/or compliance concerns; provide feedback via issue logs, emails and phone calls and coordinate with COs in developing action improvement steps for areas of concern
- Develop and issue Annual Scorecards with a focus on needed key areas of operational and strategic improvement
- Ensure field office reporting is timely and accurate (e.g. based ASISt data)
- Sponsorship Budgeting, Planning and Reporting 10% – Ensure that country offices use Sponsorship funds to implement quality programs through effective planning, budgeting and spending:
- Help develop and review annual Sponsorship planning and reporting tools including, Vision Impact Area Presence Plans, 3 Year Plans, Sponsorship Annual Plans (SAP) and Annual Reports
- Review monthly Country Office BvAs to ensure effective and correct utilization of Sponsorship funding as well as adherence to policies such as: Program/Admin split, correct expense coding, burn rate, and E&R and CAM.
- Collaborate with country office phase-over planning and implementation. Ensure quality long-term plans are in place for all Sponsorship funded programs.
- Perform other duties as required
Educational Background:
High School diploma or equivalent required
Bachelor's Degree or advanced degree in international development or related field preferred
Associate’s or Technical/Vocational degree, or advanced degree preferred
Compensation/Benefits:
Save the Children provides an attractive benefits package including competitive salaries, a matching retirement plan, health and welfare benefits, life insurance, an employee assistance program, generous time off and much more.
Additional Information:
We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.
Job Function:
Organization Info
Listing Stats
Post Date:
Jul 27 2017
Active Until:
Aug 27 2017
Hiring Organization:
Save the Children US
industry:
Nonprofit