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Business Analyst - Digital Fundraising

This job is no longer available

The American Heart Association (AHA) has an excellent opportunity for a Business Analyst - Digital Fundraising in our National Center office located in Dallas, Texas .

Areas of Responsibility: 
  • Gather, analyze, and document business data requirements, workflow processes, and process improvements. Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.
  • Translate business requirements to technical requirements in conjunction with technical team. Document and gain approval for requirements from project team and business sponsor.
  • Provide data analysis for integration requirements, reporting needs, and other functions. Maintain effective communications with supervisor, project managers and team members.
  • Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.
  • Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process. Identify and resolve defects as requested.
  • Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget. Inform Project Manager of technical issues, project barriers and resolutions.
  • Provide use cases and other documentation for development of training and user documentation. Assist in developing training documents as requested or needed.
Educational Background: 
Bachelor’s Degree in Computer Science, Information Systems, Business Administration or related technology certification.
Skills/Experience: 
  • Minimum of five (5) years of comprehensive knowledge of business processes, organization and techniques.
  • Minimum of three (3) years of experience:
  • In a business analyst role demonstrating understanding of business software concepts, capabilities and opportunities.
  • With one or more of the assigned line-of-business applications and systems (ex. SharePoint, Dynamics, Blackbaud, Finance, etc.).
  • With data mapping as well as integration requirements and documentation.
  • Proficient in Microsoft applications including Visio and SharePoint.
  • Ability to work on multiple projects concurrently and prioritize to meet competing deadlines.
  • Excellent verbal and written communication skills.
  • Proven track record in fast paced environment, strong time management skills.
  • Demonstrated competence and success in prior assignments and professional integrity.
  • Must have the ability to travel overnight approx. 5% of the time.

Here are some of the preferred skills we are looking for:

  • Knowledge and experience with non-profit or sales industry with contact management, customer relationship management or related systems and software
  • Ensure 100% adherence to all BT and AHA policies, processes and procedures related to technology.

Organization Info

American Heart Association | American Stroke Association

Overview
Headquarters: 
Dallas, TX, United States
Annual Budget : 
More than $500M
Founded: 
1949
About Us
Mission: 

The American Heart Association's mission is to build healthier lives free of cardiovascular diseases and stroke, America's No. 1 and No. 5 killers.

Founded in 1924, our organization now includes more than 30 million volunteers and supporters. We fund innovative research, fight for stronger public health policies, and provide critical tools and information to save and improve lives.

Listing Stats

Post Date: 
Apr 29 2019
Active Until: 
May 29 2019
Hiring Organization: 
American Heart Association | American Stroke Association
industry: 
Nonprofit