Working under the supervision of the Donor Relations Manager (DRM) the Donor Relations Specialist (DRS) is responsible for assisting with Pikes Peak Habitat for Humanity’s resource development, marketing and communications efforts. The primary objective of this position is to provide comprehensive administrative support to the resource development and marcom department, with a focus on office and fundraising support, effective database management and reporting, website and social media maintenance and updates, graphic design, event logistics and donor stewardship efforts. As necessary, the DRS will assist in the recruitment and monitoring of volunteers to help with department efforts.
Areas of Responsibility:
Office Support/General:
- Maintain physical donor communication materials and inventory of general Development team supplies.
- Provide general clerical support, such as word processing, proof-reading, faxing, copying, filing, broadcast e-mailing, and tracking of programs and schedules.
- Answer general Development phone inquiries.
- Provide professional assistance and interaction with donors (via phone, computer and face-to-face).
- Provide support when acknowledging appropriate financial and in-kind donations by correspondence.
- Support fundraising staff to generate development reports from database (sponsors, major donors, individuals, lapsed donors, etc.).
- Schedule and assist with various staff and volunteer leadership meetings.
- Provide vision, energy and passion for Habitat’s mission, values and integrity in all aspects of the job.
Fundraising Support:
- Prepare gift acknowledgement letters, Board Thank You notes, New Donor Letters, Anniversary Cards and make Thank You calls.
- Prepare online donation pages as specified (Bloomerang & WordPress).
- Format year end appeal and newsletter data (quarterly paper and monthly electronic) in MS Publisher and/or Bloomerang.
- Compile mailing lists.
- Serve as affiliate’s main social media poster.
- Update and manage affiliate website (WordPress).
- Maintain thorough and accurate database records and create fundraising reports and other database reports as needed.
- Provide fundraising support to committee/board and team meetings, including document creation, donor research and donor prep.
- As appropriate, provide prospect research for CEO, Director of Development (DOD) and DRM.
- Assist fundraisers with the planning, strategy and implementation of mailings and other communications.
Database support:
- Serve as donor database subject matter expert, with responsibility for infrastructure, protocols, data entry systems, gift processing and report writing (Bloomerang).
- Identify and implement processes and improvements to ensure the integrity of the database, including troubleshooting/identifying inconsistencies and making corrections. Work closely with Accounting and Homeowner Services teams to ensure integration of department activities.
Specific tasks include:
- Build queries / segmented lists.
- Run reports.
- Maintain account contact/journal records.
- Implement moves management tracking and communication processes.
- Accounting Liaison – create database queries that support audit schedules and various monthly, quarterly and annual accounting reports; monthly reconciliation between accounting and Bloomerang data entry; year-end donation audit schedules.
- Work with organization leadership to conduct database management trainings to increase database skill and generate organization-wide database procedures and expectations (in conjunction with critical staff).
Marketing and Communications support:
- Design and create event posters, invitation cards and other graphic collateral items in support of campaigns and events.
- Create and update collateral materials to support gift cultivation, including both print and electronic media
- Gather information to create and format affiliate Annual Report, with support from interdepartmental team members.
- Interact and support were appropriate with media and marketing contractors and advisors.
Event Support:
- Represent Pikes Peak Habitat by attending luncheons and/or other social functions.
- Assist with coordination of campaign, donor cultivation, and other special events logistics.
- Solicit in-kind donations for various events.
- Solicit vendor discounts and in-kind donations across all departments for various needs.
Educational Background:
BA/BS degree (English, Literature, Creative Writing, Marketing, Journalism could be beneficial).
Skills/Experience:
- Good understanding of private philanthropy as it relates to not-for-profit organizations and a knowledge of fundamental disciplines of resource development.
- Excellent written and oral communication skills.
- Exceptional organizational skills and attention to detail.
- Experience with graphic design, and brand promotion, and brand guidelines.
- Excellent interpersonal skills to establish, build, and maintain effective working relationships with colleagues, board /committee members, donors, future homeowners, family partners, and volunteers.
- Self-motivated, with the ability to work independently with low to medium supervision.
- Willing and able to handle concurrent tasks and make appropriate judgments and decisions.
- Ability to maintain a high level of confidentiality.
- Performs as a team player and comfortable in an ecumenical environment.
- Occasional flexibility to work longer hours, evenings and weekends as needed.
Preferred:
- At least two to three years of development and fundraising experience in a not-for-profit setting.
- Two to three years’ experience working with a development database, such as Bloomerang, GiftWorks, or Raiser’s Edge.
- Previous webmaster, and social media campaign experience.
- At least one year of marketing and graphic design experience (demonstration by a marketing work experience portfolio).
- Knowledge of WordPress.
Required:
- A valid driver’s license and proof of auto insurance.
- Proficient in Microsoft Office, including Word, Publisher, Excel and PowerPoint.
- Exceptional attention to detail — including properly applying for this position by providing ALL required documentation (Note item 1 below under APPLICATION DETAILS)
- Must pass a background check.
ACCOUNTABILITY
- The DRS applicant/team member shall be:
- In agreement with this position description.
- In agreement with the policies and ethical guidelines of Pikes Peak Habitat, the Association of Fundraising Professionals and the Donor Bill of Rights.
- Accountable to the DRM.
- And perform other projects and tasks as may be assigned
Job Function:
Organization Info
Listing Stats
Post Date:
Feb 25 2019
Active Until:
Mar 25 2019
Hiring Organization:
Habitat for Humanity International
industry:
Nonprofit