Senior Manager, Corporate Social Responsibility (CSR) is closely aligned with the United Way Worldwide digital Services team and directly supports the sales pursuits within our top accounts. Our primary focus is to directly engage with customer executive teams to help articulate the tangible, strategic, and financial impact that our platform can deliver to their organizations. Ultimately, we prepare provocative and visionary direction for an organization’s CSR team.
We are looking for highly talented, inquisitive, creative and passionate individuals who can articulate to customers how the SPC solutions will enable them to meet their key CSR strategic and financial objectives, help tackle their most critical business challenges, and enable rapid growth, scalability, and employee engagement. This role will report to the VP, Business Development Digital Services.
An Individual must be able to perform each essential duty listed below at a satisfactory level:
- Develop and deliver compelling business case presentations and financial models aimed at identifying, accelerating, justifying, and/or expanding sales opportunities
- Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics, and help customers understand how our solutions will help them achieve their strategic and financial goals
- Prepare thought-provoking executive proposals to engage customers in long-term business relationships
- Assist in the development and delivery of custom proposals and deal structures
- Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries with the goal of identifying and prioritizing key business value drivers
- Provide thought leadership, training, and consultative partnering with sales and other teams throughout and beyond the sales cycle
- ~50-60% travel
- Other duties as assigned
- 5-10 years of professional CSR experience, ideally in consultative, strategic, and analytical customer-facing roles
- Results-oriented, strategic thinker that enjoys helping customers "cross the chasm" from current state to future state
- Strong executive presence and presentation / facilitation skills, comfortable collaborating with and presenting to C-suite executives, including poised, confident objection handling abilities
- Creative, high energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a “start up-paced” technology company
- Thrive in working collaboratively and cross-functionally, particularly with Sales, Marketing, Solution Engineering, Pricing, Partners and other key partners
- Deep quantitative analysis and financial modeling skills, with proven business insight and judgment
- Experience in a Sales environment / interacting with Sales teams preferred
- Experience in Technology or Enterprise Software preferred
- Minimum of three years of advanced-level experience in a similar role. Additionally, this position requires one to three years of experience in a leadership role.