Develop, retain and significantly grow the level of financial support and commitment to United Way of St. Joseph County’s (UWSJC’s) work. Maintain and continuously develop relationships with key constituents at various levels within assigned company and individual accounts. Identify viable opportunities for additional involvement with UWSJC. Work closely with constituents to plan, organize and implement campaign and other United Way activities to ensure a successful, stronger and sustained United Way commitment. Aggressively identify, recruit and develop new business prospects to ensure continued campaign growth.
Successful candidates will demonstrate the following strengths:
- Ability to Drive Revenue
- Strategic Relationship Building
- Effective & Engaging Communicator
- Embraces and Manages Change
- Entrepreneurial and Innovative
[What is described here is representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.]
- Achieve established organization financial goals for assigned accounts, new donors and new business development.
- Achieve annual goals for number of donor or prospect calls and visits.
- Aggressively identify, recruit and develop prospects for new business development on a year-round basis. New business can include new workplace campaigns, new corporate gifts, new sponsorships, and new gifts in kind for UWSJC.
- Manage and nurture assigned accounts to develop stronger United Way (UW) relationships, commitment and workplace campaign support. Maintain consistent account contact and creatively explore and introduce additional UW opportunities, as appropriate (i.e. volunteerism, sponsorships, etc.).
- Analyze campaign potential and results for assigned accounts in order to develop market segments that will determine each account's relationship and financial goals. Leverage segmentation data to provide strategic, targeted account management and excellent customer service. This may involve long-term strategic plans with aggressive goals.
- Identify, cultivate and solicit individual donors and prospects at the leadership level.
- Assist in growing membership and financial support in UWSJC's donor segment groups.
- Effectively convey UWSJC's value proposition, mission and priorities effectively to the general public, businesses and community leaders.
- Assist with volunteer recruitment and training according to campaign timetables.
- Maintain current and accurate information in UWSJC’s database and CRM tools on all prospects and assigned accounts.
- Develop and execute an annual individual work plan with measurable goals that reflect division and UWSJC objectives.
- Actively engage in business networking opportunities.
- Promote established organizational values among internal and external UW constituents.
- Provide excellent customer service.
- Promote a cooperative spirit among coworkers and other partners.
- Perform other duties as assigned.
- Proficiency in account management, customer service, community relations, sales and marketing, project management, and volunteer management.
Other Skills and Abilities:
- Organizational and interpersonal skills are critical to this position.
- Effective time management is essential along with the ability to multi-task.
- A demonstrated keen sense of relationship building is needed. Must be computer proficient and be detail oriented.
- Experienced knowledge of the St. Joseph County, Indiana area with strong network of relationships is helpful.
- An understanding of and the need for commitment to community improvement is a must.
Core Competencies:
- Interpersonal Communications, Integrity/Accountability, Customer Service, Strategic Thinking, Diversity/Inclusion, Relationship Building
Performance Competencies:
- Effective communication and public speaking skills, Project and Workload Management, Job Knowledge
Mathematical Skills:
- Ability to calculate figures and amounts such as forecasting potential for assigned accounts and new opportunities based on percentage of participation, industry average donor gift and other factors as relevant.
Reasoning Ability:
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of mathematical information, as well as, circumstantial conditions and interpersonal information in order to successfully respond to donors, clients and any internal or external stakeholders.
Work Environment:
- The candidate should be able to show the ability to work in a fast-paced, sometimes stressful environment with a high adaptability to change. Ability to work around loud noises. Ability to help deliver materials to companies/agencies. Ability to attend United Way events during evenings and weekends. Ability to clean and maintain a clean desk and common work areas.
Salary: $31,000 to $40,000 per year