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PHI (Paraprofessional Healthcare Institute)

Overview
Headquarters: 
261 Madison Avenue New York NY
Size: 
11-50 employees
Founded: 
1991
Annual Budget : 
$1-5M
Populations Served: 
Elderly
Disabled
About Us
Mission: 

PHI's mission is to transform eldercare and disability services by improving the quality of direct care jobs. The organization works to ensure that direct care workers—such as home health aides, certified nursing assistants, and personal care aides—receive better wages, training, and support to provide high-quality care for older adults and people with disabilities. PHI aims to strengthen the direct care workforce, enhance job quality, and improve care for those in need through research, advocacy, and workforce development initiatives.

Programs: 

PHI’s programs focus on strengthening the direct care workforce and improving care for older adults and individuals with disabilities. Key programs include:

  1. Workforce Development: PHI provides training, coaching, and technical assistance to direct care workers and employers, helping to improve job skills, career advancement opportunities, and care quality.

  2. Policy Advocacy: PHI advocates for federal and state policies that improve wages, benefits, and training standards for direct care workers, promoting better working conditions and care outcomes.

  3. Research & Analysis: PHI conducts research and publishes data on the direct care workforce, long-term care trends, and job quality to inform policymakers, employers, and the public.

  4. Organizational Consulting: PHI partners with long-term care organizations to develop customized workforce solutions, including staff retention strategies and leadership development.

These programs aim to support both workers and the individuals they care for by creating a stronger, more effective long-term care system.

Awards & Accolades: 
MacArthur Award for Creative and Effective Institutions: PHI received this prestigious award from the MacArthur Foundation, which recognized the organization for its innovative approach to improving the direct care workforce and enhancing care quality.
Recognition from Leading Foundations: PHI has been acknowledged by major foundations such as the Ford Foundation, The Robert Wood Johnson Foundation, and The Rockefeller Foundation for its workforce development programs, policy advocacy, and research init
Policy Influence: PHI’s contributions to policy reform at state and federal levels, particularly around long-term care workforce standards and labor protections for direct care workers, have been widely acknowledged by lawmakers and industry leaders.
Why Work For Us?: 

At PHI, we are deeply committed to transforming the lives of direct care workers and improving the quality of care for older adults and individuals with disabilities. Joining our team means being part of an organization that prioritizes social justice, equity, and systemic change in the healthcare sector.

Our approach to career development is rooted in providing opportunities for growth, learning, and collaboration. We offer a supportive and inclusive work environment where every team member can contribute to meaningful, mission-driven work. Our organizational culture is dynamic, fostering creativity and innovation while maintaining a strong commitment to making a real difference in the long-term care workforce.

At PHI, you will engage with leaders in workforce development, policy advocacy, and research, working alongside a passionate team that values inclusivity, collaboration, and impactful change.

industry: 
Nonprofit