FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Description: Senior Communications Specialist III
The Social Marketing and Communication (SMC) department has distinctive competence in a science-based approach to social marketing and communication to address public health and other challenges in the United States. SMC currently implements a diverse portfolio of social marketing, public relations, communication, and training and technical assistance projects in the U.S. that are funded by the Centers for Disease Control and Prevention, the National Institutes of Health, private associations, and foundations. In the past decade, our team has worked on issues such as diabetes, emergency and pandemic preparedness, obesity prevention, sexual health, HIV/AIDS, cancer, asthma, immunizations, violence prevention, access to health care, and tobacco control and cessation.
The Communications Specialist III will support and manage various communication and marketing activities within FHI 360’s Social Marketing and Communication (SMC) Department reporting up to the Project Director. This team member will play a key role in increasing the reach, engagement and results of social marketing and communication efforts for SMC’s government clients. Specific responsibilities will include development of informational and promotional materials, including fact sheets, brochures posters, infographics, website content, marketing plans, e-newsletters, testimonials, and/or webinars for various audiences. Additionally, this position will contribute heavily to the development of a new brand for Diabetes Self-Management and Education Support (DSMES) programs. The ideal candidate is a self-starter who is able to quickly get up to speed on new topic areas and issues.
The Communications Specialist III will work primarily on SMC’s Diabetes Education and Marketing Support (DEMS) and National Diabetes Prevention Program (National DPP) contracts with CDC’s Division of Diabetes Translation (DDT). The primary goals for DEMS are to increase referrals and enrollment to diabetes self-management education and support (DSMES) services, to increase the impact of interventions to prevent type 2 diabetes, and to decrease health inequity in the incidence of type 2 diabetes and diabetes complications. For more information, visit www.cdc.gov/diabetes/ndep. The National DPP is a partnership of public and private organizations working to reduce the growing problem of prediabetes and type 2 diabetes led by the Centers for Disease Control and Prevention (CDC). The Centers for Disease Control and Prevention (CDC) has invested heavily in recruiting individuals who are at risk for type 2 diabetes to participate in CDC-recognized lifestyle change programs. Through these recruitment efforts, CDC is building awareness, creating positive attitudes towards lifestyle change programs, and motivating at-risk individuals to participate in programs that have been proven to help prevent type 2 diabetes. For more information, visit www.cdc.gov/diabetes/prevention.
- Activities include supporting and managing the development of informational and promotional materials such as fact sheets, brochures posters, infographics, website content, e-newsletters, testimonials, marketing plans, and webinars as well as contributing to the development of a new brand for DSMES programs.
- Provides technical input into projects including translating research into persuasive communication products.
- Contributes to communication strategies and work plans.
- Manages development, testing, design, and launch of both print and digital products.
- Takes responsibility for keeping up with the latest changes and trends to social tools, applications, channels, design and strategy. Uses this knowledge to inform program strategy and tactics.
- Ensures timely implementation and monitors project activities against work plans.
- May provide operational and technical support as needed such as writing and/or reviewing monthly technical reports, updating work plans, and processing sub-contracts and/or contract modifications.
- Coordinate with graphic designers, subcontractors, researchers, other team members and partners, and clients to establish workflows and timelines.
- Use good judgement to monitor and address client issues in a timely manner, and keep senior project management apprised of activity progress.
- Contributes actively to business development efforts, including proposal strategy and tactics, partnering recommendations, pricing and writing of technical sections.
- Participates in the development of trainings for clients, colleagues, and partners.
- Experience working in diabetes and/or with vulnerable populations a plus. Master's degree preferred.
- Experience with supporting communication projects for US Government clients or health-related non-profit organizations. Past experience working on communication projects for CDC a major plus.
- Spanish-language fluency, both written and spoken, a plus.
- Demonstrated knowledge of behavior change / social marketing principles.
- Demonstrated experience in translating public health science into persuasive copy for consumers and professionals.
- Ability to work independently as well as part of a team, prioritize, and competently manage a variety of activities with multiple deadlines.
- Experience working in a multi-faceted team that includes communication researchers and graphic designers.
- Synthesis of communication research finding from qualitative and quantitative data (to include analysis and reporting).
- Demonstrated ability to work in a collegial and collaborative manner with work colleagues and clients.
- Motivation and willingness to take initiative and full responsibility for selective activities.
- Ability to solve problems quickly and creatively.
- Strong organizational skills and keen attention to detail.
- Excellent written and verbal communication skills.
- Expertise with Microsoft Office Suite
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.