Provides technical, operational, and administrative support to the Monitoring, Evaluation and Learning (MEL) Team of the MTaPS Project to plan and implement monitoring, MEL and Knowledge Management (KM) activities. Supports the team in completion of MEL and KM deliverables while adhering to budget, scope, schedule, and quality assurance requirements. Assists the team in developing/reviewing MEL and KM plans, presentations, reports, briefs, and knowledge products. Ensures compliance with internal and external regulations.
Areas of Responsibility:
- Provides support for MEL and KM management such as troubleshooting, updating work plans, coordinating travel arrangements, and monitoring activities.
- Facilitates communication by answering partner/stakeholder inquires.
- Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.
- Ensures timely implementation, and monitors activities against MEL and KM plans.
- Serves as the liaison for internal units, such as finance, contracts, HR, etc.
- Collects, compiles, and analyzes data and information relevant to the project.
- Provides administrative support as needed by writing, reviewing, editing, and translating technical documents.
- Reviews and contributes to MEL and KM plans and products.
- Coordinates and provides technical support for the implementation of MEL and KM activities.
- Assists with developing knowledge products in formats including but not limited to reports, briefs, presentations, photo stories, infographics, podcasts, and videos.
- Supports the documentation and dissemination of project accomplishments, challenges, and lessons learned among internal and external partners.
- Conducts searches of published literature on evolving issues in assigned technical areas.
Problem Solving & Impact:
- Works on problems of diverse scope that require review of various factors.
- Exercises good judgment in selecting methods and techniques to determine appropriate action.
- Builds productive working relationships internally and externally.
Competencies:
- Project Management (Planning and Time Management): Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
- Creating and Managing Systems and Processes: Recognizes the need for standardization and assists with developing systems and processes to optimize task efficiency and simplicity.
- Problem Solving: Analyzes problems, seeks input from others and considers a variety of solutions. Chooses the most efficient and effective solutions with attention to the impact that solution has on other activities and tasks.
Given/Received:
- Receives little instructions on routine work. Receives methods and procedures on new assignments.
- Typically reports to a Manager/ Associate Director/ Director.
Educational Background:
Bachelor's Degree or its International Equivalent required in Knowledge/Information Services, Communications, Public Health, Behavioral/Life/Social Sciences, International Development, Human Development or Related Field.
Master's Degree preferred.
Skills/Experience:
- Working knowledge of MEL and KM concepts, practices and procedures.
- Excellent oral and written communication skills.
- Strong and demonstrated program/project management skills.
- Ability to problem solve and implement corrective action as needed.
- Ability to analyze monitoring and evaluation data, prepare reports and graphics, and provide information to management in a timely matter.
- Experience with Monitoring and Evaluation, Organizational Learning, and Knowledge Management highly preferred.
- Typically requires a minimum of 5 years’ experience with program management, US Government rules and regulations.
- Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
- Must be able to read, write, and speak fluent English; fluency in French a plus.
- Prior work experience in a non-governmental organization (NGO), a government agency, or private organization.
Typical Physical Demands:
- Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, Project, etc.), email, telephone, printer, calculator, copier, cell phones, PDAs and other hand-held devices. Experience with Google (docs, drive, sheets, calendar, YouTube), and Adobe (Acrobat, InDesign, Illustrator, Photoshop, Spark) applications, a plus.
Compensation/Benefits:
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
Job Function:
Organization Info
Listing Stats
Post Date:
Oct 1 2019
Active Until:
Nov 1 2019
Hiring Organization:
Fhi 360
industry:
Nonprofit