Ensure achievement of sponsorship strategic, financial, operational, marketing and programmatic objectives in country offices. Work cross-functionally with country offices, members and SC HQ departments to increase impact on children's lives through improved use of sponsorship resources. Develop and implement global standards, policies, practices and tools for all aspects of Sponsorship management in a complex and changing context. Monitor country office performance. Provide technical assistance to help CO's meet standards and ensure quality programs for children. Lead projects that create measurable improvement in processes that operate across locations and functions.
Ensure Excellent Sponsorship-funded programs in Country Offices: 30% - Ensure high quality marketing, operations, finance, and programs by overseeing all aspects of Sponsorship in country offices across all Global Sponsorship (e.g. all COs, all members) through strategic initiatives, policies, and systems.
- In collaboration with country offices and other staff ensure success of Sponsorship programs in country offices, as assigned, for the following key areas: strategy, operations, marketing, finance, and programs
- Collaborate with country offices to ensure child availability is maintained and sufficient at all times
- Work cross-functionally with operations, program, and country office colleagues through all aspects of programming are implemented effectively (including phase-over planning and implementation)
- Conduct calls with country offices to discuss current issues with a focus on financial, operational and programmatic objectives.
- Serve as the single point person in Global Sponsorship and respond to inquiries and solve problems for country offices as assigned
Project Management and Continuous Improvement: 25% -Create, manage, and implement projects across Global Sponsorship to address identified challenges and opportunities.
- Lead on identifying, analyzing and implementing systematic improvements via CI and non-CI project management approaches across Global Sponsorship both at the Global and CO level.
- Utilize data and financial information to identify issues, provide context, analyze problems and propose solutions specific to child inventory, transfers, and CO financial management.
- Lead projects related to the Global Sponsorship Department and agency strategic objectives, more broadly, including continuous improvement projects, support for specific initiatives and other topics to be defined by GS leadership
- Provide support for the overall Sponsorship model
Member and Global Sponsorship Strategy and Fundraising Efforts: 15% -Ensure that country offices are providing timely and effective high quality marketing materials and operational requirements for members.
- Coordinate with member’s respective acquisition and retention teams to ensure marketing efforts are operationally efficient, effective, and appropriate.
- Together with all members implement successful country office based revenue generating initiatives and improving Sponsorship’s core business for members acquisition and retention initiatives
- Together with all members ensure CO originated marketing material is timely, accurate, and of a high quality to ensure the continued growth of Sponsorship revenue
- Working with Global Sponsorship Business Development identify and address member-specific operational issues and concerns.
Annual Sponsorship Reviews and Self-Assessments: 10% – Play a leading role in this key CO performance and quality improvement process through the following:
- Lead country office Sponsorship reviews.
- Train Sponsorship review team members on conducting reviews.
- Write, edit, and review and Sponsorship review reports and CO self-assessment as needed.
- In collaboration with Country Offices develop and track progress of Sponsorship
- Review Action Plans
- Refine, where appropriate, guidelines for country office reviews and self-assessments
Sponsorship Management Reporting 10%– Identity, prioritize and work with country office staff to improve financial, operational and programmatic issues through the following:
- Hold accountable country office staff in adhering to Sponsorship Policies and Procedures
- Analyze Sponsorship Monthly Performance Reports (SMPR) data from country offices to determine areas where there are performance issues and/or compliance concerns; provide feedback via issue logs, emails and phone calls and coordinate with COs in developing action improvement steps for areas of concern
- Develop and issue Annual Scorecards with a focus on needed key areas of operational and strategic improvement
- Ensure field office reporting is timely and accurate (e.g. based ASISt data)
Sponsorship Budgeting, Planning and Reporting 10% – Ensure that country offices use Sponsorship funds to implement quality programs through effective planning, budgeting and spending:
- Help develop and review annual Sponsorship planning and reporting tools including, Vision Impact Area Presence Plans, 3 Year Plans, Sponsorship Annual Plans (SAP) and Annual Reports
- Review monthly Country Office BvAs to ensure effective and correct utilization of Sponsorship funding as well as adherence to policies such as: Program/Admin split, correct expense coding, burn rate, and E&R and CAM.
- Collaborate with country office phase-over planning and implementation. Ensure quality long-term plans are in place for all Sponsorship funded programs.
- Perform other duties as required
- You have a minimum 3-5 years' experience in international development or related field
- Experience working in the field of international development
- Ability to travel at least 15% of the time (2 weeks to 2 months)
- Experience managing multi-departmental projects
- Experience in business process
- Experience generating and analyzing data to identity and frame issues, propose options supported by “what if” scenarios and financial model
- Ability to create metrics to specify objectives and track progress versus key milestone
- Experience managing budgets and performing financial analyses
- Strong organizational skills; ability to prioritize among competing objectives and manage multiple complex tasks independently
- Demonstrates good judgment; ability to diagnose situations or conditions using data and facts
- Excels in planning, setting objectives and determining courses of action
- Project Management/Continuous Improvement Skills
- Team player with strong leadership skills
- Cross-functional management
- Managing without authority
- Excellent interpersonal skills and demonstrated ability to build effective relationships
- Strong communication skills and ability to handle difficult situations with tact and professionalism.
- Strong analytical skills
- Effective technical/instructional writing skills
- Excellent computer skills with solid knowledge of Microsoft Office software
Preferred Qualifications
- Bachelor's Degree or advanced degree in international development or related field preferred
- Knowledge of Spanish, French and/or Portuguese preferred
- Meaningful work, with a knowledge that you are changing the lives of children all around the world
- A family friendly work environment
- Highly collaborative and innovative teams
- Generous paid vacation days, holidays, family leave days, and sick time
- Healthcare plans including medical, dental, and life insurance
- Retirement savings account with matching company contributions
- Structured and formalized management development and coaching programs for mid and senior level managers
- Extensive e-learning opportunities on a variety of topics offered through our affiliation with several prestigious universities as well as language learning opportunities