The Chief of Staff serves as the right hand to the Vice President of International Programs, working closely with the Vice President on development and execution of strategy, facilitating effective decision-making, and ensuring efficient and effective operations. The Chief of Staff organizes and communicates critical issues and required information for the Vice President to facilitate efficient decision making. This person coordinates administrative, financial, and operational activities and is responsible for supporting the Vice President in day-to-day management of International Programs (IP) staff, as well as facilitating strong coordination with Save the Children International (SCI) and the Save the Children (SC) Members. They support the strategic and annual planning process, monitoring progress against goals, and making recommendations for adjustments as needed.
This person is responsible for supporting cross-departmental initiatives. The Chief of Staff also serves as adviser to the Vice President and can represent the Vice President in internal meetings that relate to the Chief of Staff’s scope of work, as needed. Lastly, this person acts as a point of contact or gatekeeper between top management and other stakeholders and is responsible for management of executive support staff.
Support International Programs operations. (20%)
- Support the annual business plan process and coordinate between IP departments, other SC Divisions, and SCI to ensure plans are well-aligned. Gather feedback from key stakeholders, monitor progress toward goals and provide regular updates to the appropriate parties.
- Communicate priorities, activities, and results to the larger organization. Streamline the communication channels for such updates. Have a strong pulse and feedback loop on organizational needs.
- Support the development and implementation of IP’s policies and procedures. Work with IP Senior Management Team (SMT) to ensure adherence and to provide training as needed.
Provide direction and day-to-day management of International Programs staff. (30%)
- Support Vice President with communicating guidance to IP staff on strategy, operations, staffing and other issues.
- Help lead and manage effective team meetings, including: defining agendas, facilitating meetings as needed, shaping off-sites, and follow-ups as needed.
- Work hand in hand with the leadership and their teams to drive employee satisfaction. Juggle priorities across different departments and help the IP SMT meet day-to-day needs by ensuring they have proper information, data, processes and tools.
- Monitor employee engagement and morale and drive changes that create a positive work environment.
- Provide transparency within IP to establish and maintain a strong sense of shared purpose, vision and focus across the organization
Ensure strong coordination with SCI and SC Members. (10%)
- Facilitate work between senior staff and key SCI and SC Member stakeholders to ensure plans for key initiatives have buy-in and support across the movement.
- Coordinate regularly with key stakeholders at SCI/SC Members to share information, discuss coordination, resolve issues, etc.
- Plan SCUS’s participation in annual regional meetings and prepare SCUS attendees accordingly.
Represent International Programs and/or Vice President on projects and in meetings as needed. (20%)
- Represent IP on agency-wide or cross-divisional projects, communicating asks and goals to the appropriate persons and help track progress on IP’s strategic goals and commitments.
- Represent the Vice President in meetings relating to the Chief of Staff’s scope of work when needed to increase IP engagement of key stakeholders, increase understanding of IP senior leadership goals, and reduce gaps in communication and coordination.
Supervise the Office of the Vice President. (15%)
- Ensure Vice President is prepared for meetings and events; oversee development of briefings and other materials.
- Ensure proper follow-up on Vice President’s external meetings.
- Serve as adviser to the Vice President and maintain confidentiality of sensitive information as appropriate.
- Supervise Executive support staff.
Continuous Improvement (5%)
- Monitor and track Continuous Improvement (CI) efforts across the Division
- Ensure cross-departmental communication of CI projects, identify areas of alignment and reduce redundancy in efforts
- 3-5 years’ experience working with executive level management in high profile, high impact environment
- Detailed and comprehensive knowledge of the International Programs Division
- Strong management and strategic planning, prioritization, and execution skills. Proven ability to set up effective systems of coordination.
- Strong written and oral communication skills.
- Proven track record of effectively interacting with senior management.
- Ability to work strategically and collaboratively across departments.
- Excellent interpersonal skills.
- Ability to adapt to a changing work environment and develop creative solutions to strategic challenges.
- Commitment to Save the Children’s mission, values, and approach.
- Familiarity with or expertise in international studies, international development, or a related field.
- Experience working in an international context or other overseas experience (work, study).
- Meaningful work, with a knowledge that you are changing the lives of children all around the world
- A family friendly work environment
- Highly collaborative and innovative teams
- Generous paid vacation days, holidays, family leave days, and sick time
- Healthcare plans including medical, dental, and life insurance
- Retirement savings account with matching company contributions
- Structured and formalized management development and coaching programs for mid and senior level managers
- Extensive e-learning opportunities on a variety of topics offered through our affiliation with several prestigious universities as well as language learning opportunities