Consults and advises managers and staff in the West Africa and Middle East business unit and Crisis Response Department, regarding relevant HR strategies, programs, initiatives, policies and practices in the areas of staffing, performance management and development, employee relations, work environment and compensation in order to maximize employee engagement within the company. May support country offices as well to provide specific focus on building capacity with country HR staff and ensuring systems are in place to properly support country specific HR needs.
Areas of Responsibility:
- Provides advice and consultation to management on HR matters.
- Works with management and recruiting partners to ensure employment and sourcing systems are implemented that meet the demands of the company’s current and future skill needs.
- Provides support to the managers and staff in understanding compensation policies and procedures.
- Supports the annual salary adjustment process, promotion and equity reviews for assigned client group.
- Supports management and staff in implementation of HR programs and practices.
- Investigates and makes recommendation to management on routine employee relations issues.
- Works with clients during annual performance assessments and on-going performance management process to ensure alignment of individual performance with company goals.
- Conducts HR trend analysis and reporting activities to identify opportunities and recommend solutions.
- Collaborates with HR-staff and management in a team-oriented environment to identify common challenges and solutions.
- Supports the development of HR team goals.
- Trains staff and management on use of HR communication and analytical tools such as Employee Service Systems (ESS) and Management Service Systems (MSS).
- Manages all areas of HR generalist administration, policy interpretation, employee complaints, corrective action procedures, hiring/terminations support and compensation.
- Participates in ongoing organization design as new business is acquired and proposed.
- Conducts exit interviews, reviews turnover data and makes recommendations for improvement.
- Facilitates the development of action plans and monitor progress in response to employee engagement surveys.
- Enhances organization learning and development by facilitating HR-related training programs and group discussions on various topics for staff and management.
Problem Solving & Impact:
- Independently coordinates and advises on issues and projects for HR office.
- Serves as a resource; leads project teams or others on moderate to complex subject matters.
- Recommends and develops solutions to HR-related issues.
- Recommends and/or takes corrective action when necessary based on acquired knowledge and observation of best practices.
- Erroneous decisions or failure to achieve objectives will negatively affect the administration of Human Resources objectives and may have financial implications to clients.
Educational Background:
Bachelor's Degree or its International Equivalent.
Skills/Experience:
- Comprehensive working knowledge of HR procedures and processes for: on-boarding, staffing, compensation, benefits, HRIS, and employee relations.
- Ensures compliance with applicable local, state, and federal regulations. Understands impact if regulations are not followed.
- Serves as an advisor to employees and line management on internal organizational structure, HR policies, and procedures.
- Skills with ESC and HRIS database operations and reporting. Able to handle issues, thus minimizing impact.
- Advanced skills in MS Office Suite (Word, Outlook, Excel, PowerPoint, and Access) and HRIS / Payroll systems. A willingness to increase knowledge and update skills as required.
- Provides expert guidance on pay- related questions, annual performance review, and merit processes.
- Presents, and defends, oral and written testimony on complex HR issues.
- Ability to maintain confidentiality with sensitive HR issues/projects.
- Ability to handle oral and written communications independently. Able to communicate effectively and tactfully with all levels of staff, individuals from diverse cultures, and the public.
- Ability to multi-task and set priorities for self and manage time to achieve goals / complete projects on or ahead of due date.
- Skilled in record keeping and managing information and tracking actions.
- Demonstrated ability to work effectively with other corporate support units as appropriate.
- 7-10 years of experience providing full range of HR generalist support in a medium to large organization.
- Demonstrated experience with technology, research and building relationships among several organizational teams to resolve problems and initiate improvements.
- Must be able to read, write and speak fluent English; fluency in French preferred. Arabic is a plus.
- Proven ability to understand local labor law, francaphone or Middle East experience an added plus.
- 3-5 years of experience in a consultative role preferred.
- Experience with an international organization preferred.
- Prior work experience in a non-governmental organization (NGO) preferred.
- Certification of PHR or SPHR preferred.
Typical Physical Demands:
- Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones.
Compensation/Benefits:
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
Job Function:
Organization Info
Listing Stats
Post Date:
Jul 23 2019
Active Until:
Aug 23 2019
Hiring Organization:
Fhi 360
industry:
Nonprofit