Performs and provides administrative, programmatic and logistical support duties to the Crisis Response Department. Prepares documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting/referring/assisting others, mail distribution, and photocopying. Collects and verifies data, summarizes and reconciles information. Coordinates and maintains records management. Serves as a primary resource for assistance in the department.
- Assists the Crisis Response Department with requests from regional and country offices and other staff members.
- Coordinates technical visits, travel authorizations, expense reports, and contract agreements to support implementation of country programs.
- Maintains databases, web pages, and data integrity and security according to quality standards and company policy.
- Performs day-to–day routines independently with own initiative.
- Prepares documents, reports and briefing materials for consultants, staff and clients.
- Coordinates division of workload among other administrative/support staff.
- Assists in the orientation/training of new administrative/support staff.
- Performs entry level technical program related tasks.
- Ensures documentation and reports are tracked regularly and adhere to country and regional standards.
- Performs other related duties as assigned.
Problem Solving & Impact:
- Works on problems that are routine in nature and are standard procedures and policies.
- Works independently and within a team on special non-recurring and ongoing projects/programs.
- Exercises judgment within defined practices and policies to perform duties.
- Decisions made generally affect own job or specific functional area.
Supervision Given/Received:
- Has no supervisory responsibility.
- Uses independent judgment to determine work flow and priorities.
- Receives instructions on new assignments.
- Typically reports to a Manager.
- Typically requires 0-2 years of programs and administrative support experience.
- Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
- Must be able to read, write and speak fluent English; fluency in an additional relevant language (Arabic, Spanish, French, Portuguese) is considered an asset
- Prior experience in a non- governmental organization (NGO) preferred.
Typical Physical Demands:
- Typical office environment.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5-50 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.
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