Account Manager

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Ceca Foundation
Washington, DC, USA
Full-time

Make your mark—and an impact! Washington, DC-based Ceca Foundation is looking for qualified candidates to help expand and improve its innovative charitable program for hospitals, nursing homes and hospice centers. Your work benefits patients and long-term care residents by engaging those who can make the greatest impact—their caregivers. To date, Ceca’s program has been deployed in ~20 healthcare institutions in the mid-Atlantic region.

The Account Manager assists the CEO and COO in launching and supporting healthcare partner programs. This includes onboarding of new facilities, partner outreach and engagement, program management, and streamlining/automating program processes. You will be working directly with Partner Program Managers and HR staff to ensure continuity and effectiveness of the Ceca Caregiver Award Program.

Areas of Responsibility: 
  • Time split between our Georgetown headquarters and off-site visits
  • Program operations management (implementing and tracking initiatives, coordinating Ceca Award selection panels and award ceremonies, account management, healthcare partner onboarding)
  • Ensuring system reliability and technology persistence both in-office and out in the field
  • Hands-on work with healthcare partner staff (training, adoption programs, etc.)
Educational Background: 
Bachelors degree
Skills/Experience: 
  • Energetic! Outgoing and passionate about improving care at community health facilities.
  • Organized. Track action items, monitor and troubleshoot operating issues, etc.
  • Technical. Understanding of digital systems and ability to problem solve
  • Analytical. Comfortable with Excel, tracking metrics and finding process efficiency
  • Proactive. Can work independently and see several steps ahead
  • Team Oriented. We appreciate complementary skill sets and a sense of humor.
  • Will Travel. Access to an automobile for partner site visits (mileage reimbursed)
Compensation/Benefits: 

Compensation competetive and commensurate with experience.

Additional Information: 

Equal opportunity employer.

Job Function: 
Program / Project Management

Organization Info

Ceca Foundation

Overview
Headquarters: 
Washington, DC
Website: 
cecafoundation.org
Annual Budget : 
$100-500,000
Size: 
1-10 employees
Founded: 
2013
About Us
Areas of Focus: 
Healthcare / Public Health
Mission: 

Ceca seeks to improve the patient experience by recognizing and rewarding exceptional caregivers. By celebrating acts of compassion and kindness in healthcare institutions, Ceca reinforces the caregiving qualities of empathy, humor, integrity, professionalism, and teamwork important to treating patients and healthcare residents.

Programs: 

Ceca Award honorees at each participating healthcare community are chosen from nominations posted on CecaAward.org or through the Ceca Award mobile app. Nominations are submitted by fellow staff members, managers, patients, healthcare residents and loved ones. These stories of extraordinary acts of caregiving serve as examples of care that goes beyond required competency, safety and security.

A Selection Panel for each organization meets quarterly or monthly (for large facilities) to choose an honoree. Each selection panel is made up of individuals who represent the partner healthcare organization, Ceca Foundation, and the interests of patients or healthcare residents. This brings a variety of perspectives and assures independent decision-making in the award process.

Ceca celebrates each honoree with a public award presentation and a $250 prize. We highlight all nominations and awardees on CecaTV monitors which are placed in high traffic areas in each facility. Ceca TV’s feature past honorees, display recent nominations and communicate customized program messages.

Why Work For Us?: 

We pride ourselves on our entrepreneurial roots. We’ve developed a unique way to recognize and reward outstanding nurses and other caregivers at partner healthcare institutions—an Award program that leverages technology to celebrate exceptional acts of caregiving. So our company culture is much like that of a start-up--everybody gets to express their opinion and we operate with a high degree of collaboration. Part of our mission is to encourage a positive, enjoyable environment for healthcare workers, so we try to provide that for our staff as well. Opportunities for career development are significant due to our current growth rate and small current staff.

Listing Stats

Post Date: 
Mar 13 2018
Active Until: 
May 18 2018
Hiring Organization: 
Ceca Foundation
industry: 
Nonprofit