The Crisis Response Operations & Logistics Coordinator is a core member of the Crisis Response Team (CRT) and is one of the first staff members on the ground in humanitarian emergencies. They play a central role in establishing operations in resource-scarce environments. In close collaboration with the Team Leader, they conduct initial country-assessments, identify and secure team facilities, and manage essential operations and logistics functions. The Coordinator will also be the CRT budget lead and procurement specialist, and will be responsible for developing and standardizing FHI360 operations processes and systems. They will work with colleagues across departments to identify system needs, process bottlenecks, and to develop unique solutions to enable more timely, efficient, and accountable humanitarian operations. The Coordinator will support emergency preparedness planning across FHI360 country programs, developing instructional material, facilitating training, and mentoring staff. Based in Washington DC, the incumbent will be expected to deploy to the field for 70-80% of work time, often to austere and/or insecure locations with minimal infrastructure or amenities.
- Develop standard protocols for essential operations and logistic processes, including procurement requisition, warehouse management, and commodity dispatch. Special emphasis to be placed on establishing international and in-country pharmaceutical and medical equipment supply-chains, including importation, handling, and dispatch to field.
- Identify, establish, and manage CRT facilities in emergencies, including office, residence, warehousing, and other critical infrastructure.
- Determine CRT transportation requirements, secure transportation assets, and manage fleet allocation, including fuel, maintenance, and driver pool.
- Establish and maintain CRT asset registry in HQ and the field, including equipment allocation & maintenance, and dispose of assets in accordance with donor regulations.
- Ensure CRT logistic and procurement activities are properly documented and fully adhere to USG export compliance as well as destination country importation & customs regulations and relevant protocols.
- Collaborate with HQ support departments to identify operations and administration process bottlenecks, and develop solutions appropriate for Crisis response operations.
- Determine CRT field operating costs and manage budget allocated to operations and logistics, including expense forecast and pipeline analysis.
- Identify staffing requirements and supervise operations & logistics personnel while on deployment.
- Act as CRT security focal point as required, including management of staff safety and movement protocols, management of 3rd party security providers, and development of CRT security standard operating procedures for Crisis operations.
- 5-8 years of project management experience.
- 3-5 years experience managing logistics & operations in emergencies, including establishing operations in non-presence countries,
- In-depth knowledge of humanitarian procurement, budgeting, and supply chain management best practices.
- Working proficiency with relevant USAID/OFDA policies and regulations.
- Working knowledge of managing security protocols for both staff and supplies.
- Certification and/or Degree in logistics, supply-chain management, Masters preferred.
- Capable negotiator, with significant and geographically varied experience establishing contracts, managing vendors, and ensuring products/services are delivered per specifications.
- Knowledge of international donor procurement regulations essential; familiarity with fraud detection and investigation techniques desirable.
- Excellent verbal and written English skills required. French or Arabic language skills advantageous.
We offer competitive compensation and an outstanding benefit package.