Global Security is seeking an experienced and highly skilled individual for our Sr. Program Manager for Emergency Preparedness and Resilience role. In this role you will develop, coordinate, and integrate cross-operational efforts in emergency preparedness and business continuity, and tailor these programs to the context of the foundation. This role is critical in helping to build a culture of preparedness and recovery among our employees, and will act as connective tissue between peers in other units as well as with key third-party vendors to ensure unity of effort while reporting to the foundation’s Chief Security Officer. This is an individual contributor role.
We believe that energized people, working well together, fueled by great leadership in an inclusive environment in which they thrive, will do phenomenal things.
Areas of Responsibility:
- Building on work completed to date, develop a vision and strategy for a cross-operational disaster preparedness and recovery/business continuity program at the foundation, integrated with the foundation’s Incident Management program. This strategy should be appropriate for the main campus, regional offices, and affiliated entities for which the foundation is responsible.
- Drive the global emergency preparedness program, to include program management. This includes: identifying best practices, gaps and priorities for action; key milestones and objectives; coordinate, deconflict, and integrate existing disparate efforts across Operations; and identify, issue, and track activity, to include training and communications.
- In conjunction with the CSO, work across operational units to determine, as necessary, appropriate philosophical approaches to disaster preparedness and business continuity appropriate to the foundation’s values, risk tolerance, and Legal guidance as part of incident management.
- Work with Global Security and the GSOC to integrate GSOC processes—such as emergency notification and the role of the guard force and reception personnel globally—into the broader Emergency Preparedness effort; identify additional GS business continuity needs in the disaster preparedness context.
- Work with the Medical Program Lead in Security to integrate the execution of the medical training and outreach program into the broader Disaster Preparedness effort, to include documentation, training, procurement of supplies and expiration management, and management of certifications.
- Work with Security and Facilities to oversee and continuously improve an emergency personnel program. This role is designated as Emergency Personnel.
- Work with Facilities to integrate the existing Emergency Preparedness portion of the outsourced Facilities Management contract into a cross-operations Emergency Preparedness effort and, in consultation with Facilities management, provide guidance to vendors on foundation needs and decisions.
- Work with HR to identify appropriate internal and external resources to address ADA or other mobility/hearing/vision-impaired needs in this context; workforce recovery; specialized counseling; and other HR-related needs for disaster recovery and business continuity.
- Work with IT to regularly test recovery and business continuity processes; identify gaps and priorities for action; and identify appropriate tools and technology to support the broader program.
- Work with Finance to regularly test business continuity procedures as well as develop other measures.
- Work with Communications to conduct at least an annual communications effort around Emergency Preparedness, as well as ad hoc messaging as necessary.
- Work with Operations Managers, Regional Security Advisors, and other regional office and/or affiliated entities personnel to adapt emergency preparedness plans for relevant risks present in their locations to include training, communications, and continuous improvement. Also, assess the impact of Seattle-based emergencies/disasters on these entities, the role of these entities in management of the foundation when headquarters is compromised, and improve readiness for these situations. Develop appropriate local business continuity plans.
- Work with Legal to ensure we are meeting foundation legal responsibilities and respecting legal limitations in our planning.
- Oversee the creation and assembly of a consolidated knowledge repository of plans and approach that follows Legal guidance on foundation documentation; maintain and organize online and in continuously updated paper versions in conjunction with appropriate Ops units, and ensure leadership has a consolidated response plan that is easily consumable during an emergency.
- Develop relationships with federal, state, local authorities; coordinate where appropriate with other government, corporate, and NGO recovery plans.
- In partnership with the Sr. Program Manager for Incident Management, propose, organize, develop content for, and execute trainings, to include for Incident Management Response Teams.
- Conduct benchmarking to drive continuous improvement.
- Maintain certifications appropriate for the role.
Educational Background:
Bachelor’s or other advanced degree with 8+ years of experience, or equivalent experience.
Skills/Experience:
- Building and executing sustainable and repeatable emergency preparedness (such as fire, earthquake, active threat, pandemic, etc.) programs in a global organization, preferably at both headquarters and regional offices.
- Developing a business continuity program in other organizations, to include assessing and analyzing needs, identifying options and potential solutions, and integrating this program into the emergency preparedness and incident management programs.
- Articulating a compelling purpose and plan to drive change cross-organizationally.
- Effectively engaging at both a strategic and tactical level to problem solve and identify opportunities, with a particular emphasis on attention to detail and organization.
- Program management, specifically the ability to design, sequence, and oversee the execution of complex tasks across multiple organizational units.
- Communications that require strong written, verbal, and presentation skills.
- Demonstrated complex program management skills and a successful track record of leading or managing multiple projects simultaneously. Includes measuring project results, and creating dashboards / scorecards. including project definition, planning / scoping the work, establishing governance and stakeholders, organizing work meaningfully, designing appropriate solutions, implementing the solutions, managing change, communicating, and monitoring for ultimate impact/effectiveness.
- Demonstrated excellence in influence and leadership, ability to build trust, is a team leader and player who motivates and educates other team members and understands the value of interpersonal relationship building.
- Strong leadership skills, initiative, persistence, diplomacy, pragmatism, and flexibility.
- Strong management skills, balanced strategic and tactical focus, and initiative.
- Ability to reconcile multiple competing viewpoints and often to negotiate across stakeholders.
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 8 2019
Active Until:
Dec 8 2019
Hiring Organization:
Bill and Melinda Gates Foundation
industry:
Nonprofit