The ITS team has need for a Senior Program Coordinator or Program Coordinator (S/PC). This position will be responsible for coordination, implementation and maintenance of a range of projects and activities in support of the life cycle of the ITS team’s grants and contracts.
This role will manage a large portfolio of investments, including grants, contracts, and other program-related investments, as well as coordinate other projects in support of the program’s goals. The S/PC will work closely with Program Officers, internal Business Partners, and with prospective and awarded grantees to make and manage high-quality investments. This may include working with team members to project manage the investment making process according to timelines, legal, system, and team requirements, providing budget oversight and planning, providing complementary business and strategic input on investment development, and ensuring high quality communications with internal and external partners.
Ideal candidates will be energized by using their exceptional operational skills to help others organize around and execute on a set of goals, have demonstrated interpersonal skills to manage stakeholders at all levels, and have impeccable attention to detail.
- Work with Program Officers, Grantees, and Business Partners during all stages of grant making (e.g. sending out requests for proposals, driving key deadlines for submissions and revisions). Assist with grant management and evaluation by requesting and reviewing written materials (including grant summaries and reports).
- Coordinate contracts, including tracking of invoicing and deliverables, receipt of required reports and monitoring expenditures. Shepherd the development, management, and close out of grants. Coordinate the end-to-end contract and grant processes with internal parties (contracts, grants & legal business partners) and external parties (vendors & grantees) within investment databases.
- Manage data for all grants and contracts in multiple investment databases and SharePoint sites. Provide detailed financial analysis and ensure data integrity to support team's financial decision making. Work with other business team members and Program Officers to keep all pertinent information accurate and up-to-date for reporting and analysis.
- Lead high quality interactions and clear and consistent communications with grantees and partners in the field; provide hands on guidance and support for grantees and vendors with budget templates, required documents, technical assistance, and proposal development processes.
- Act as liaison and partner with Grants & Contracts Management, Legal, and Financial Planning & Analysis.
- Work on special team projects as needed, usually related to supporting a grant or supporting the efficiency of team processes. Proactively identify areas for process improvement and make recommendations.
- Contribute to continuous improvement efforts for any and all relevant internal operational initiatives. Manage process change with program team and external partners.
- Acts as subject matter expert on processes, tools, systems and templates and provides training, ongoing coaching and process change support to program team and external partners to ensure successful adoption and sustained use.
- We believe that energized people, working well together, fueled by great leadership in an inclusive environment in which they thrive, will do phenomenal things.
Core Knowledge and Skills
- Able to work with flexibility, efficiency, and diplomacy in a fast-paced, challenging environment.
- Energized by and able to learn new things quickly.
- Able to distill what is needed next, even in the face of ambiguity or without expertise in programmatic content.
- Demonstrated effectiveness influencing individuals and teams without explicit authority.
- Demonstrated ability to recognize complexity and assesses risks and alternatives considering competing requirements and incomplete knowledge.
- Demonstrated ability to learn and understand rules, regulations, policies, processes and practices and provide advice on applicability and how to efficiently manage within constraints.
- Ability to communicate effectively with internal and external partners, including providing clear guidance on foundation templates and processes.
- Able to discretion in communicating internally and externally and maintain confidentiality when appropriate.
- Demonstrates knowledge of and ability to work across multiple investment-making and data management systems such as those in Access, Excel, SharePoint, Salesforce and other web-based software applications. Basic SharePoint site administration skills, including metadata tagging, document view creation, archiving, and creating and maintaining confidential files.
- Demonstrated ability to handle high volume and/or complex portfolios.
- Senior Program Coordinator candidates must have 2 years of experience as a Program Coordinator at the Bill & Melinda Gates Foundation.