Membership and Fundraising Manager

CORE RESPONSIBILITIES:

Membership Program Management (70%)

• Analyze membership base to inform strategies to increase membership growth and retention to increase member engagement in Cascade Bicycle Club (CBC) activities including: rides, events, education, advocacy, volunteerism and giving. 
• Design and implement marketing campaigns to achieve membership growth and increase membership retention rate. 
• Conduct mailing lists and content message testing through multiple mediums. 
• Track and analyze acquisition and renewal campaign results. 
• Manage membership database including data entry, lists and reporting. 
• Manage all member fulfillment processes including new member welcome packets, renewal messages, incentive mailings, gift memberships, etc. 
• Serve as primary contact for members and respond to member inquiries in person, over phone and online. 
• Manage volunteers who support the membership program through data entry, mailings, events, phone calling and other activities. 
• Manage member benefits program. 
• Plan the Annual Membership meeting.
• Assist in conducting market research and member surveys. 
• Assist in preparing and managing of department budget. 
• Attend and procure outreach opportunities for engagement and new acquisition. 

Fundraising Events (30%)

• Work with Senior Director to execute event strategy and logistics for Cascade’s annual Bike Everywhere Breakfast and new Fall auction event.
• Creating and maintaining invite lists; liaising with event venues, ensuring event expenses stay within budget; and on the day management of event 
• Attend fundraisers on behalf of the department to increase engagement. 
• Other duties as assigned.

TRAITS NEEDED FOR SUCCESS IN THIS ROLE:

• Friendly, approachable demeanor.
• Attention to detail. 
• High emotional intelligence, self-awareness, and customer-focused empathy.
• Embodies a mission-driven attitude with conviction, confidence, and optimism.
• Influential with stakeholders, volunteers, donors, and communities.
• Comfort level with a technical and metrics-driven environment.
• Thrives in collaborative work spaces.  

MINIMUM QUALIFICATIONS:

• 4+ years applicable experience, or a combination of education and experience.
• Experience with Salesforce or other CRM tools.
• Excellent organizational skills, able to plan ahead, meet deadlines and goals while simultaneously managing multiple projects.
• Willingness and availability to work occasional evenings and weekends as project deadlines and events dictate. 

DESIRED QUALIFICATIONS:

• Advanced experience with Salesforce or other CRM tools, certification a plus.
• Experience supporting racial, health, mobility, and/or environmental equity and justice programs and outcomes.
• Previous event experience.
• Interest in or passion for the bicycling industry and cycling community.

SALARY RANGE:
$52,000-$57,000 annually. This is a full-time, exempt position.

Due to the large-scale nature of events and their importance to the fiscal well being of Cascade and WA Bikes, staff members are required to work several events a year, a mix of mandatory all-hands events and choice events. This position may also require some evening and weekend work.
 
Benefits: Why should you work for Cascade?

• Employer sponsored health, dental, vision and life insurance coverage.
• 12 sick days, 10 vacation days (first year), 2 personal holidays, 10 paid federal holidays, an office-wide winter recess between December 25 and January 1, and comp time/flexible schedule.
• Cash incentive for commuting by bike or non-single occupancy vehicles.
• Free entry and guest pass on most Cascade events.
• Beautiful office on the shores of Lake Washington with easy access to the Burke-Gilman Trail.
• Talented and passionate co-workers committed to our values: Diversity, Respect, Excellence, Balance, and Fun.
• Meaningful work making Washington state a better place for bicycling!

Office Environment & Culture

• Beautiful open office workspace with fresh airflow and bright natural lighting. 
• Option to sit or stand with individual, adjustable motorized desks. 
• Office is located on the shores of Lake Washington with easy access off the Burke-Gilman Trail.
• Dog-friendly office and family visits welcomed. 
• Talented, energetic, and passionate co-workers committed to the Cascade values of Diversity, Respect, Excellence, Balance, and Fun! 
• Prime opportunities to perform meaningful work making Washington State a better place for bicycling!

TO APPLY:
Submit a cover letter, resume, and three professional references all in one single PDF document to [email protected] with “Membership and Fundraising Manager” in the subject line.  Please mention how you heard about this opportunity.

This position is subject to reference checks and the completion of a background check. Cascade will consider qualified applicants for employment pursuant to the Seattle Fair Chance Employment Ordinance and Washington State Fair Chance Act.  Position is open until filled.

The Organizations:
Cascade Bicycle Club, the nation’s largest statewide bicycle nonprofit, is 14,000-members and 40-staff strong, and serves bike riders of all ages and abilities throughout the state of Washington. With a mission to improve lives through bicycling, we teach the joys of bicycling, advocate for safe places to ride, and produce world-class rides and events. Our signature programs include the Seattle to Portland, Connect Puget Sound, Free Group Rides, Basics of Bicycling and the Major Taylor Project. Learn more at cascade.org.

Washington Bikes grows bicycling all across the state of Washington every day. We advocate for bicyclists’ rights, endorse political candidates, and hold officials accountable at every level of government, working with them to shape the policies that will make bicycling a safe, accessible form of transportation, travel and recreation. Through our efforts we increase funding to build and maintain bicycle facilities; provide tools for local advocates to improve their communities; and promote the health, safety, and economic benefits of bicycling. Our work and that of our many partner organizations means more people biking all across Washington, the #1 Bicycle Friendly State in America since 2008. Learn more at WAbikes.org. 

Cascade Bicycle Club is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, genetic information, marital status, or any other factor that the law protects from employment discrimination. We strongly encourage applications from people who have historically been underrepresented in the bicycle industry, advocacy and nonprofit work. 

Employment at Cascade is of an at-will nature. Approximately 90% of this role is responsible to Cascade Bicycle Club and 10% is responsible to Washington Bikes. Staffing and support for Washington Bikes is governed by an Administrative Services Agreement between the c3 and c4.