The foundation’s Information Technology organization is looking for an experienced leader to fill the role of Deputy Director, Global Analytics & Reporting Services (GARS). The Deputy Director is accountable for leading the strategic design, development, deployment, and support of our reporting and analytics platform that will drive a higher level of data democratization, self-service analytics, and overall growth in data capabilities across our workforce. Success in the role will ultimately be demonstrated by the foundation’s transformation to a data-driven culture where decisions are reached, and impact is achieved using fact-based findings and insights.
Using an agile business intelligence approach, the Deputy Director will be responsible for delivering integrated reporting and analytics solutions that are scalable, secure, documented, and conform to best practices associated with the foundation's requirements while leveraging relevant innovations occurring in the industry. The Deputy Director will also partner with IT leaders and Information Product Owners and participate to drive adoption of data standards and the integration of an information governance process into our work.
- “Everyone deserves a great manager” - Be one! Develop your staff. Grow and nurture the next leaders on your team. Define career ladders and pave pathways for success through constant and ongoing mentoring and coaching
- Partner with key business leaders to define our enterprise reporting and analytics program and implement a roadmap that will support the foundation’s strategic and operational goals
- Lead the continued development of the foundation’s reporting and analytics platform, with responsibility for the foundation’s growing data warehouse environment, business intelligence tools, and data integrations to enable the foundation’s mission
- Produce standard reporting and analytics solutions for use by stakeholders at all levels of the organization
- Work with Information Product Owners to define actionable reporting and analytics solutions and participate in the Information Product Owners working group
- Develop strategies and approaches to advance reporting and analytics systems from descriptive and diagnostic to predictive and prescriptive capabilities
- Develop and manage standardized reporting and scorecards for key business areas to allow for effective monitoring of performance
- Empower foundation users by providing the tools, data, guidance and support for self-service reporting and ad hoc analysis capabilities
- Serve as subject matter expert on both current and emerging reporting and analytics trends such as cognitive, collaborative, embedded and real-time business intelligence
- Partner with IT leaders to ensure consistent data availability, data quality and data accessibility across systems
- Develop an in-depth understanding of the reporting and analytics needs for all departments supported by the team and define your roadmap accordingly
- Partner with customers to evangelize and drive adoption of our reporting and analytics platform and tools
- Use technical expertise to anticipate and understand the impact of emerging technologies and how they can be utilized to improve our reporting and analytics platform/processes
- Identify suitable vendor(s) for reporting and analytics delivery and coordinate the review and approval of contracts with our vendor and sourcing management team
- Actively manage external vendors and effectively steward the reporting and analytics service budget
Decision-Making
Working effectively with key stakeholders, both internal and external to the foundation, is essential for success in this role. They include:
Internal:
- Key IT department and business customer leadership for technology roadmap & strategy development.
- Daily formal and informal engagement with program and operations staff to support needs analysis, prioritization, solution analysis, and delivery.
- Constant coordination with other IT teams for support, maintenance, and project delivery process and activities.
- Customers outside of IT to facilitate, negotiate, address/resolve conflicts; and build relationships.
External:
- Frequent engagement with software and technology product or service vendors.
- Partnership with other foundations and organizations in the philanthropic industry on the use of technology and software to support grant making.
- Contact with other professionals in the IT industry, including vendors, collaborators, and potential hires.
- At least ten (10) years of progressive experience in Reporting and Analytics leadership
- A passion to mentor others and grow your team
- A deep lover of technology and hunger to stay current with the ever-changing landscape of reporting and analytics-related innovations
- Outstanding organizational and analytical skills
- 3-5 years of experience leading agile business intelligence teams
- Excellent written and oral communication skills; ability to articulate ideas to both technical and non-technical stakeholders
- Experience in Data Governance, Data Stewardship, Data Quality Management and Data Architecture
- Strong project management and presentation skills
- Experience delivering a globally available cloud-based reporting and analytics platform, preferably on Microsoft Azure
- Demonstrated business acumen and the ability to apply technology solutions to solve business problems
- Ability to work effectively in a highly matrixed environment
- Experience in delivering self-service analytics solutions
- Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels
- Ability to set priorities and objectives, then plan and organize the team in order to meet them
- Experience managing a large operations and capital budget