Perform thorough analysis of business problems and processes, and customer and end-user needs to define functional and non-functional requirements for technology solutions.
Areas of Responsibility:
- Elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users, and serve as the conduit for requirements that flow between the customer community and the technical team responsible for solution delivery.
- Works with technical teams to develop process and technical solutions that support stakeholders’ goals and objectives; organize/lead prototype reviews, demos and user acceptance reviews.
- Provides assistance by consulting on and/or creating content for change management communications, training and education; and participating or leading portions of training sessions. Participates in planning and execution of administrative and user training and rollout activities. Develop documentation and transition materials.
- May lead or assist in the creation of annual strategic plans and development of multi-year technology roadmaps. and provide relevant expertise to help guide content, in partnership with business and technical team members.
- May oversee and review the work of other business analysts and contingent workforce and coaches and advises related to the same. Provides knowledge, guidance and recommendations to assist analysts in their daily activities and expertise development within the BA discipline within or across teams. May also delegate work.
Educational Background:
Bachelor’s degree with 5+ years of experience, or equivalent experience.
Skills/Experience:
- Strong knowledge of IT, SDLC and/or business process change frameworks (Lean, Six Sigma, ITIL, Agile, Waterfall).
- Strong Subject matter knowledge within specific functional domain in more than one area and/or technical business area expertise may apply.
- Experience developing conceptual models and working collaboratively with roles like solutions architects to translate these to analytical models.
- Strong oral and written communication skills.
- Strong analytic and problem-solving skills, including the ability to arbitrate and objectively evaluate competing requests across the enterprise.
- Ability to work independently, multi-task and manage time.
- Able to adjust work-style and communication to match team or audience, especially when working with non-technical resources.
Additional Information:
The job postings will be open until Friday, December 1st at 5pm.
Job Function:
Organization Info
Listing Stats
Post Date:
Nov 30 2017
Active Until:
Dec 30 2017
Hiring Organization:
Bill and Melinda Gates Foundation
industry:
Nonprofit