Equal Rights Advocates is seeking an ambitious and detail-oriented Individual Giving Manager to join our growing and dynamic Development team. The Manager plays an important role by supporting ERA’s annual fundraising strategy and ensuring goals for individual giving are met through the creation and rollout of a comprehensive individual donor program that increases overall organizational revenue from individual donors through direct outreach (from your solicitation portfolio), data-driven strategies, and masterful mining of our CRM database (Salesforce). This role will also collaborate closely with the Executive Director and Senior Development staff and across departments on a variety of projects engaging individual donors, including ERA’s annual gala and other events.
This is an exciting opportunity for an emerging fundraising development leader to gain experience in all aspects of individual fund development at a leading gender justice non-profit. This is a hybrid role, with the Manager expected to work out of the San Francisco office at least two days per week.
What you can expect from the team at ERA
The ERA work environment is entrepreneurial and fast-paced. As a committed hybrid remote nonprofit, we lean hard on our tech stack (Salesforce, MS 365, Slack, etc.) and other cloud-based systems to work nimbly and flexibly. We roll up our sleeves and dive right in where we are needed and make a difference. If this seems exciting and interesting, join our passionate and vibrant team of gender justice champions as we work to transform our communities into places where all of us can lead!
Job Responsibilities:
- Assist in the execution of the annual fundraising plan in collaboration with Senior Development staff and the Executive Director.
- Increase annual fund revenue through execution of direct mail and email campaigns, including list segmentation and messaging/content development. Work closely with the Communications team to create cohesive online and social media campaigns.
- Retain and upgrade current donors through a well-defined moves management process. Draft written materials for outreach, donor proposals and other correspondence. Implement a sustainer strategy, donor circles, and other plans for short and long-term donor engagement.
- Ensure the highest quality donor stewardship. Create and implement stewardship strategies. Participate in meetings with individual donors and assist with timely follow-ups as needed.
- Manage individual giving solicitation plans for Executive staff and external ambassadors, including management of Board/volunteer fundraising committees.
- Increase revenue through individual donor prospect research, qualification and solicitation from assigned portfolio of donors. Ensure that active and effective cultivation strategies are in place for all assigned prospects including a system for contact reports, next steps, etc. Set meetings with relevant staff, prepare briefings and background information ahead of meetings.
- Manage individual donor commitments to Equal Rights Advocates’ Annual Gala – this year celebrating ERA’s 50th Anniversary in spring 2024.
- Manage and maintain individual donor pledges – including preparing and appropriately filing signed pledge agreements, invoices, and tracking multi-year gifts to ensure timely annual payments.
- Manage planned giving program. Including development of successful outreach strategies, donor stewardship, and commitment tracking.
- Manage accounts receivable for individual donors and ensure payment on all pledges.
- Support overall CRM database strategy, including the management and creation of strategies for system optimization, such as: donor experience/integration with CRM platform, moves management tools in Salesforce, triggered donor communications, communications and marketing integrations, etc. Closely track individual giving revenue and donor contact information in database, ensuring accurate data entry. Generate Salesforce giving and contact reports as required, use data to identify opportunities for donor growth.
Skills, Experience & Qualifications:
- At least five years of experience in fundraising required, including record of success in expanding individual donor bases through cultivation and stewardship, demonstrating a solid track record with developing and maintaining relationships with individual donors.
- Exceptional administrative and organizational skills and an ability to prioritize and multi-task required.
- Experience with CRMs and/or donor data management required; familiarity with nonprofit donor tracking systems, best practices, and reporting in Salesforce preferred.
- Strong interpersonal skills and the ability to work well independently and collaboratively, including in remote environments required.
- Excellent written and verbal communication skills, including grammar, spelling and editing required.
- Must be comfortable with prioritization in a fast-paced environment with close attention to detail and accuracy.
- Experience managing board and other volunteer ambassadors preferred.
- Must be comfortable thriving in a techy, paper-less environment and adept at navigating cloud-based systems and applications.
- Commitment to equity, diversity, inclusion, and anti-racism required.
Additional things we look for:
- Expert at problem-solving and clear communication.
- Ability to work with colleagues at all levels to develop marketing goals and evaluate results.
- A valid authorization to work in the United States. ERA is unable to sponsor work visas.
- Must be able to commute to the office at least twice a week.
Salary range for this position is $75,000 - $85,000.
ERA offers a comprehensive benefits package that includes employer-paid medical and dental plan options and employer-paid life and disability insurance benefits. Voluntary benefits include vision insurance, life and accidental insurance, critical illness and pre-tax flexible spending account. ERA also offers a generous 403b match with 100% vesting from the first day of participation. Employees also receive a generous amount of sick and vacation leave as well as additional seniority-based leave every 5 years of employment.
ERA has a flexible, hybrid work environment with a requirement of only 2 days per week in the San Francisco office.
Please submit a résumé and cover letter addressed to Jacqui Logan, Senior Development Manager, describing your interest in this particular position and your personal connection to ERA’s mission. For consideration, applications must be submitted using the following link - https://equalrights.bamboohr.com/careers/41?source=aWQ9MzM%3D . Applications are reviewed on a rolling basis and candidates will be contacted based on decision. We look forward to hearing from you! Please note that final round candidates will be asked to provide professional references.