The Advancement Operations Associate is responsible for assisting the Director Advancement Operations in developing the operational, analytical, and organizational processes that underpin an effective, efficient Major Gifts’ program. The Associate will support the creation of templates, processes, and other tools to support quality assurance, data accuracy, budget management, pipeline development, performance and impact tracking, and project implementation. The Associate will also support reporting and technology needs across the department. Other key operational functions include: Salesforce support, prospect list segmentation and generation, gift processing and acknowledgement. In addition, the Associate serves as liaison to the finance and IT teams.
- Support Vice Presidents of Major Gifts in creation, revision, and evaluation of their pipelines, tracking closed deals and ensuring open deals cover any deficits in yearly revenue targets
- Provide Salesforce support and supplemental training to Advancement field staff
- Design, build and automate dashboards and reports with Business Analyst in Salesforce for Advancement staff
- Assists Donor Development Analyst in developing, analyzing and interpreting Advancement metrics and business health indicators
- Collect and analyze large sets of data and generate reports both on a scheduled and ad hoc basis; summarize findings and communicate any recommendations to Business Analyst
- Develops project plan and assists Donor Development Analyst with annual revenue and expense budgeting process
- Financial responsibility includes working within a budget, processing invoices, contracting with vendors/consultants and assisting with budget tracking
- Maintain the department’s library of standard operating procedures for gift handling and key business processes and lead internal process improvement initiatives
- Responsible for database and Giving Society management, ensuring accurate and clean data to meet all cultivation/stewardship and mail merge demands
- Responsible for accurate data entry of donations from various sources, including stocks, mutual funds, wire transfers, checks, and multi-year pledges into multiple data bases
- Track Board of Directors annual give/get prior to quarterly Board Meetings; produces quarterly personal giving and fundraising summaries for the national Board of Directors.
- Implements chapter support model, including thorough management of central inquiry inbox
- 3 year’s experience in data/financial analysis and/or metrics management
- Strong analytical skills with the ability to collect, organize, interpret and analyze large, complex datasets with superior attention to detail and dedication to accuracy
- Experience in telling stories from data in PowerPoint
- Proficient in Excel
- Exceptional organizational and time management skills
- Client-service oriented, with demonstrated expertise in problem-solving
- Ability to communicate clearly and professionally with senior executives and major donors
- Experience with major gifts pipeline management best practices and systems
- Self-directed and able to effectively balance multiple priorities independently
- Excellent written and verbal communications skills
Additional Experience:
- Experience working with Salesforce, generating reports, and interpreting data
- Experience organizing time and managing diverse activities to meet deadlines
- Identifies and implements best practices and suggests how to improve current practices
- Develops recommendations to solve problems and issues related to business operations
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Leukemia & Lymphoma Society (LLS) does not accept resumes from third party recruitment/search firms. Please do not forward resumes to LLS employees or any company locations or email addresses. LLS is not responsible for any fees related to resumes not solicited by LLS Recruiting. The Leukemia & Lymphoma Society (LLS) is an Equal Opportunity Employer.