Bergen’s Promise is currently seeking licensed (LSW, LAC, LCSW, LPC, LMFT) professionals excited by the prospect of joining a progressive, CARF-accredited, growing and award-winning organization, who desire the opportunity to broaden their management experience while making a significant difference in the lives of children and families.
Bergen’s Promise, the designated Care Management Organization (CMO) for Bergen County NJ, is a non-profit organization dedicated to meeting the complex mental health and wellness needs of children (ages 5-21) with identified emotional and behavioral challenges, substance use issues, and intellectual and developmental disabilities. A vital component of the NJ Children’s System of Care, the CMO embraces a Wraparound Approach to care management - enhanced by integrated Behavioral Health Home services for medical care coordination for youth with co-occurring behavioral and medical health issues – which strengthens the child’s and family’s ability to meet life’s challenges, and fosters resiliency and hope for a better future.
This position would be a great next step in your career, allowing you to gain valuable experience and providing you with professional development and training opportunities. Bergen's Promise was named one of the Best Places to Work in New Jersey in 2012 and was accredited January 2017 by the Commission on Accreditation of Rehabilitation Facilities (CARF).
The Program Manager is responsible for the administrative and clinical case oversight and professional development of a team of six Care Managers, who provide access to clinically-appropriate and individualized interventions designed to meet the needs of their assigned children and families. The Program Manager is accountable for the Care Manager deliverables which include assessment, development of an individualized plan of care, linkage and referral to services, and monitoring for quality service provision. The Manager insures the execution of the organization’s mission – “Healthy Children, Safe at Home” - by promoting a culture of exceptional services, strong and coordinated community partnerships, and strength through accountability.
Job tasks are executed primarily in an office environment, though some supervisory responsibilities require home- and community-based outreach.
Specific Responsibilities :
- Provides program oversight and caseload supervision.
- Accounts for service delivery within contractual timelines.
- Guides clinical planning for particularly challenging children/families.
- Promotes integrated healthcare coordination via referral to Behavioral Health Home.
- Oversees that the development of strong collaboration in treatment planning occurs with the education system serving the youth.
- Insures ongoing quality assurance monitoring.
- Communicates effectively with systems partners for care coordination.
- Consults with staff in all departments and at all levels within the organization to ensure mission execution.
- Recruits and retains high-performing Care Managers; provides recognition for exemplary performance, and addresses poor performance proactively.
- Supports professional development of highly-trained and competent workforce.
- Promotes a positive, supportive and safe workplace.
- Provides rotating on-call support to Care Manager.
- Maintains both an operational (tactical) and strategic perspective to meet organization’s current and future needs.
- Current and valid LSW, LAC, LCSW, LPC, LMFT required; LCADC license, a plus.
- Experience with individuals (preferably children) with substance use disorders and/or intellectual and developmental disabilities, a plus.
- Minimum one (1) year experience providing supervision to a team.
- Bi-lingual abilities, a plus.
- Prior experience with at-risk children, a plus.
- Familiarity with Medicaid, a plus.
- Willingness to work additional hours as necessary.
- Basic computer proficiency.
- Exemplary time management and organizational skills.
- Excellent verbal and written communication skills.
- Culturally competent.
Salary and Benefits : Bergen’s Promise provides competitive compensation, including excellent benefits and opportunities for professional development. The organization is committed to providing you with ample opportunity for professional development including offerings for CEU credits.
We offer an OUTSTANDING benefit package:
- 100% of Medical, Dental, and Vision premiums paid for by Agency for yourself
- Health Reimbursement Account
- Life Insurance, Long Term Disability Insurance and AD/D insurance fully paid for by Agency
- Employer funded pension plan
- Flexible Spending Account
- AFLAC supplemental plans available
- Long Term Care plan available
- Credit Union member
- Plum Benefits – discount tickets to concerts, theater, sporting events
- 15% discount on Verizon Land/Cell phone plans
Generous time off including vacation (3 weeks to start, 4th week after one year), personal, sick time and 13 paid holidays each year.