The goal of the organization is to keep "Healthy Families, Safe at Home." Bergen’s Promise will provide exceptional care management services to keep youth and families physically and emotionally safe.

Our services will be built on the family’s strengths and delivered through a strong, coordinated network of community based providers. We will strive to provide the highest quality of care that will produce the most positive results for the youth and families we serve.

Values

• Youth and Family Safety - We value keeping youth and families physically and emotionally safe. We do everything possible to protect the families we serve.
   
• Strength based Philosophy - Our services are built on the family's strengths and lead to solutions that address the family's unique needs. 
   
• Accountability - We use our resources effectively to maximize the benefit to our youth and families. Accountability is best achieved through a shared sense of ownership and an individual sense of initiative. 
   
• Human Resources - Our staff is the central asset in keeping healthy families safe at home. We are committed to selective and diverse recruiting; professional development; goal oriented supervision; high staff morale; and retention through the recognition of exemplary performance. 
   
• Performance Improvement Culture - A culture of performance improvement is achieved through objectivity, introspection, self-discipline, openness to change and focus. 
   
• Partner Collaboration - We value competent, efficient, and effective community based care providers and resource partners, who offer diverse services that meet the various clinical and cultural needs of our youth and families. We expect our "Partners" to demonstrate teamwork, quality assurance and collaboration.

Our History

Bergen's Promise, Inc. is a 501(c)(3) non-profit. Since 2002, thanks to the strong partnerships with our local provider community, Bergen’s Promise has worked with over 4,000 youth and their families by helping them obtain essential services and supports.  Our many successful “graduations” are the agency’s most significant accomplishments.

Wraparound Model of Care

"Wraparound" is a model of care that builds on the family's unique strengths, values, voice and resources.

Wraparound helps families develop individualized plans of care with their Child and Family Team (CFT). The Wraparound Model of Care is:

• Family Centered
• Sustainable
• Strength Based
• Collaborative
• Flexible
• Comprehensive
• Culturally Competent
• Unconditional
• Outcome Driven
• Focused on Independence
• Integrative

The plan of care incorporates a combination of services, informal supports and community based resources, and includes a plan for graduation from Bergen's Promise. It is based on the family's individual needs, rather than fitting the criteria of service driven programs. The team works to maximize the use of sustainable supports that families can use to meet their needs throughout their lives.

The caregiver(s) and child are integral parts of the team, and participate in developing and implementing their plan of care. The child and family are present at all meetings.

The plan of care addresses the family's needs in all major life domains and areas including:

• Safety
• Family
• Emotional/Behavioral
• Cultural
• Financial
• Legal
• Educational
• Medical
• Social
• Recreational
• Spiritual
• Vocational