Responsible for managing the allocated sales territory in a customer-centric and proactive manner. Responsible for sharing customer best practices in Resuscitation Quality Improvement (RQI) program adoption between customers. Responsible for working with the RQI functions, personnel from the parent organizations and key customers to ensure cohesive local teamwork and resource synchronization while providing a consultative sales approach within territory to achieve financial goals. Responsible for ensuring that customers implement the RQI Programs successfully and drive the lifesaving mission.
Areas of Responsibility:
- Manage the allocated sales territory in a customer centric and proactive manner
- Share customer best practices in RQI program adoption between customers
- Work with the RQI functions, personnel from the parent organizations and key customers to ensure cohesive local teamwork and resource synchronization
- Provide a consultative sales approach within territory to achieve financial goals
- Ensure that customers implement the RQI Programs successfully and drive the lifesaving mission
- Embrace the ‘why’ behind our aggressive goals of doubling each year - our mission of saving more lives
- Efficiently and effectively run territory operations to increase sales and customer satisfaction
- Collaborate with AHA Affiliate staff, RQI Partners staff and other AHA & Laerdal staff to ensure internal and external customers receive the highest customer service
- Create new opportunities, and move all relevant opportunities through the sales stages to successful close
- Capture customer engagements and sales opportunities in the CRM in a timely (weekly) manner
- Assess customer needs for the RQI program and eLearning products and be able to explain opportunities for quality and cost efficiency improvements
- Collaborate with internal and external resources for maximum customer outcome and revenue impact
- Prepare, analyze and execute monthly and quarterly reporting of revenue results, performance metrics and opportunity funnel, to provide accurate forecasting
- Support customers to achieve success by helping them to understand how to use the tools for program management that are available
- Understand the strategic application and demonstrate the use of the RQI platform and content
- Plan effective strategy to ensure sales funnel includes high quality leads, focusing on Stages 1 & 2 in collaboration with RQI Development Managers and owning Stages 3 – through MSA, then collaborating with Impact Manager on Stages 6 and beyond
- Customer contact - Expectation of a minimum of 10 face to face meetings each week with customers/potential customers.
Educational Background:
Bachelor's degree in life sciences or business (preferred) or Associates Degree in above mention fields of study supported by ten years of sales experience
Skills/Experience:
- 6-10 years of sales experience with consistent achievement of quota and business goals
- Travel - 3-4 overnights each week to cover territory effectively
- Ability to lift and carry 70 pounds on a regular basis
- Valid Driver’s License.
Job Function:
Organization Info
Listing Stats
Post Date:
Mar 2 2019
Active Until:
Apr 2 2019
Hiring Organization:
American Heart Association | American Stroke Association
industry:
Nonprofit