Back to top

Case Manager (Hacienda Heights)

Richmond, CA, USA

How to Apply

Please click on the link below to apply:



Hope Solutions seeks an energetic Case Manager dedicated to serving seniors who are flexible and responsive to support the needs of our clients while possessing the skill set to collaborate with interdisciplinary team members and community partners. We are looking for compassionate service-driven individuals who fundamentally believe in the potential of others.

The Case Manager provides site-based case management, ongoing assessment of consumer needs, linkage to medical, mental health, recovery, financial and/or legal services needed for housing stability, assistance with landlord/property manager relationships, and eviction prevention services to persons receiving housing at an apartment complex for seniors in Richmond CA. Working collaboratively with Housing Authority and Health Housing and Homeless Services staff as well as with other providers involved in client well-being, the Case Manager provides individualized, flexible support to formerly homeless adults to maintain housing stability and achieve self-set personal Action Plan goals. All Case Management services are participant-driven and delivered with a strength-based, trauma-informed approach. Case Management services are delivered in the community and at the apartment complex at the client's convenience.

Areas of Responsibility: 

Consumer Support:

  • Maintain awareness of culturally diverse consumer populations and perform duties with attention to cultural needs.
  • Maintain contact with all consumers in the caseload and provide support services according to the identified level of need.
  • Perform comprehensive psychosocial, life skills, and financial assessments.
  • Working collaboratively with consumers, developing and monitoring progress on individual service plans, encouraging independent action, and/or providing aid as appropriate.
  • Provide Case Management support, including but not limited to assistance with budgeting, accessing needed benefits and services, accompanying consumers to mental health/medical appointments, and supporting overall housing stability.
  • Assure the provision of supportive mental health interventions as needed, including mental health crisis management.
  • Refer for medical, mental health, addiction/recovery, financial, legal, and other community services as needed, and coordinate with all persons/agencies involved in a consumer's service plan for the duration of service delivery.
  • With client permission, collaborate closely with all providers involved in supporting them to overcome issues that may place them at risk for eviction, including but not limited to behavioral issues, mental health problems, or physical limitations that affect their ability to abide by lease agreements/rules of residency.
  • Assist with consumer certification/verification paperwork as needed.
Educational Background: 
BA degree in social work or related field; equivalent experience will be considered. Minimum of two years experience in the human service field, preferably with housing retention barriers such as substance abuse, mental health, and/or income challenges.
  • Passion for and demonstrated experience successfully supporting vulnerable populations, especially homeless individuals with mental health/substance use challenges.
  • Bi-lingual in English/Spanish preferred.
  • Outstanding written and verbal communication skills.
  • Computer proficiency in the use of Microsoft and database applications.
  • Must have operational vehicle, auto insurance, valid California driver's license, and be willing to drive for work.


  • Flexible, dynamic work environment
  • 100% premium paid for employee Kaiser health and dental care
  • Matched 403b retirement savings
  • 10 paid holidays, plus 2 floating holidays
  • Ability to accrue 2-4 weeks' vacation depending on tenure
  • Life insurance and Employee Assistance Program
How to Apply: 

Please click on the link below to apply:



Organization Info

Hope Solutions

Pleasant Hill, California, USA
Annual Budget : 
51-200 employees
About Us

Hope Solutions heals the effects of poverty and homelessness by providing permanent housing solutions and vital support services to highly vulnerable families and individuals.

Why Work For Us?: 

Are you seeking a new role that fully utilizes your talents and potential—while helping to make the world a better place? If so, please read on!

What are you passionate about?

At Hope Solutions—we envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. We strive to be inclusive and responsive to community needs. We are committed to excellence and accomplish our work with integrity, respect, compassion, and humility.

Hope Solution's mission is to heal the effects of poverty and homelessness by providing permanent housing and vital support services to highly vulnerable families and individuals.

Could our mission be your mission?

Listing Stats

Post Date: 
Sep 21 2022
Active Until: 
Oct 20 2022
Hiring Organization: 
Hope Solutions