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WVV People and Culture Officer

This job is no longer available

quận Hoàn Kiếm, Hanoi, Vietnam
Full-time

To undertake all P&C functions in the assigned zone including Employment, Recruitment, Performance Management, Training and Development, Staff Engagement and P&C information management with minimum supervision and support from P&C director;

To provide overall expertise in the functions of Compensation and Benefits, Performance Management, Employee Relations to ensure compliance with Partnership P&C standards and undertake continuous improvement in quality and effectiveness;

To support the P&C Director in various aspect of day-to-day operations of PnC department, ensuring continuous improvement in quality and effectiveness of people management strategies;

Areas of Responsibility: 

Recruitment

  • Facilitate the multi-year and annual workforce planning to understand current and future staffing needs in alignment with strategic directions and operating plans, then define appropriate recruitment, retention and downsizing strategies.
  • Facilitate the standard recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

Employment and Employee Relations

  • Coordinate onboarding/ orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.
  • Facilitate separation process in compliance with WV’s Policies, procedures and labor law.
  • Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.
  • Update all staff changes in the assigned zone to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.
  • Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone in compliance with relevant laws, regulations and HR policies
  • Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

Performance Management

  • Provide ongoing support to line managers and individual staff to implement the Partnering for Performance (WV’s performance management approach and process) for all staff.
  • This includes providing ongoing coaching and support to line managers and individual staff to ensure that performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.
  • Support the development of individual development plans in collaboration with line managers and employees.
  • Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.
  • Recognize staff for their additional efforts/ contribution and outstanding performance in a timely and appropriate manner.

Staff Care and Employee Engagement

  • In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.
  • Administer the engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff well-being and implement and/or coordinate follow-up actions to improve the result for the assigned zone
  • Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.
  • Coordinate spiritual nurture activities for the assigned zone as appropriate to the context of Vietnam.

PnC Information Management

  • Record all employee information and recruitment processes on Our People in a timely and accurate manner.
  • Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.
  • Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc.
  • Prepare P&C monthly reports, payroll and other updates in a timely and accurate manner.
  • Provide statistics of the assigned zone as required

Leadership Development and Succession Planning

  • Assess and identify competency gaps against competency frameworks for key roles.
  • Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development
  • Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.
  • Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.
  • Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.
Educational Background: 
A bachelor degree in a relevant field. Degree in Human Resource Management
Skills/Experience: 
  • Good knowledge and understanding of HR functions such as recruitment, employee employment/relations, performance management, employee engagement, learning and development, etc.
  • Thorough understanding of Vietnamese labour law and practices, especially Insurance
  • Good understanding about humanitarian industry, WVV’s operation and its programs.
  • Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.
  • Good interpersonal skills.
  • Good written and spoken communications skills in English and Vietnamese.
  • Well-organized work style including sound process management skills.
  • Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.
  • Ability to coach, mentor and manage staff’s performance
  • Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.
  • A minimum of 3 year relevant working experience.
Compensation/Benefits: 

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Organization Info

World Vision

Overview
Headquarters: 
Federal Way, WA, United States
Annual Budget : 
More than $500M
Founded: 
1982
About Us
Mission: 

Our vision for every child, life in all its fullness; Our prayer for every heart, the will to make it so. World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. Inspired by our Christian values, we are dedicated to working with the world's most vulnerable people. We serve all people regardless of religion, race, ethnicity, or gender.

Our mission: World Vision is an international partnership of Christians whose mission is to follow our Lord and Savior Jesus Christ in working with the poor and oppressed to promote human transformation, seek justice, and bear witness to the good news of the Kingdom of God.

Listing Stats

Post Date: 
Dec 1 2018
Active Until: 
Jan 1 2019
Hiring Organization: 
World Vision
industry: 
Nonprofit