Executes implementation activities for programs to priority accounts and communities of focus within ACS PR (e.g. quality of life (QoL), prevention/detection programs). Accountable for mission targets through relationship management and engagement of locally based accounts and other community-based assets. Strong collaboration with Community Executive Director to maximize event success. Ensures goal achievement through the engagement and mobilization of volunteers.
Areas of Responsibility:
- Executes on set enterprise mission strategies to achieve quality of life and prevention/detection goals and objectives.
- Assists with the delivery of staff and volunteer-based patient service programs including Reach to Recovery, Look Good Feel Better, I Can Cope, and lodging.
- Works to ensure integration of ACS PR staff to increase the Society’s community presence and mission impact.
- Delivers solutions for prevention and detection programs across individual systems, accounts & collaborators along with monitoring their status and results for continuous improvement to our constituents.
- Assists with monitoring return on investment for programs in communities within a geographical location, responds to mission impact results, and searches for innovative solutions to constituent needs for QoL, prevention/detection, and other enterprise goals related to our program of work.
- Identifies improvements that enable ACS PR to accomplish our program of work, and operate those programs more efficiently and effectively while maintaining a high level of customer satisfaction.
- Delivers on strategy for local collaborations, relationships, and partnerships for patient service programs.
- Assist walk-in patients with mission needs.
- Ensures engagement and mobilization of volunteers in a prioritized and coordinated way.
- Track progress of data entry and generate a monthly report to the VP for Cancer Control & Pt Services.
- Monitors progress against objectives; adjusts plans and manages contingency efforts and resources as required.
- Collaborates with Community Manager and event lead to maximize events success.
- Closely monitors volunteers to assure they have all support to manage committees, especially in areas related to survivors, programs and services.
- Development of community volunteer leadership skills and facilitates volunteer retention.
- Collaborate to meet MSABC Unit goal.
- Actively demonstrates and cascades the enterprise-wide mindsets: integrity, collaboration and stewardship.
Educational Background:
Bachelor’s degree in Public Health, Health/Insurance Administration, or Health Business Administration preferred; graduate degree a plus.
Skills/Experience:
- 3-5 years of experience working with medical terminology, social service programs of non-profit health organizations preferred.
Demonstrates Mission Delivery Competencies:
- Collaborates - Builds partnerships and working collaboratively with others to meet shared objectives.
- Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Decision quality - Makes good and timely decisions that keep the organization moving forward.
- Drives results - Consistently achieves results, even under tough circumstances.
- Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity.
- Interpersonal savvy - Relates openly and comfortably with diverse groups of people.
- Resourcefulness - Secures and deploys resources effectively and efficiently.
- Situational adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
Other Skills:
- Able to cultivate relationships with targeted systems/organizations and diverse populations to create sense of urgency related to awareness of cancer as a major health problem and motivate to action in prevention and early detection.
- Ability to represent ACS PR effectively to hospitals and other health systems, community leaders, corporate partners.Outcome driven with proven experience in community-based program and project planning, implementation, and management.
- Strong market, community and constituent perspective.
- Excellent oral and written communication, presentation and interpersonal skills.
- Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals.
- Ability to analyze and appropriately integrate information from relevant sources.
- Demonstrated success managing and motivating diverse groups and individuals using collaborative leadership, management, coaching and development best practices.
- Able to work through others to accomplish goals.
- Proficient in computer-based information systems.
- Ability to understand and work within a complex organizational structure
- Knowledge of product marketing/sales concepts.
- Ability to create consensus among cross-functional staff and bring closure to projects/initiatives.
- Bilingual (English/Spanish) preferred.
- Proven experience in supporting community service development and sustained program integration.
- General knowledge of health-based organizations and systems.
- Comfortable reading and interpreting cancer statistics.
- Strong knowledge of health status data statistics and analysis, and chronic disease tracking.
- Travel, including evening and weekend work required.
Compensation/Benefits:
Our salary ranges vary depending upon the cost of labor in the relevant job market. This grade 6 position has a minimum rate of $11.69 in our Ponce market.
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.
Job Function:
Organization Info
Listing Stats
Post Date:
Mar 20 2018
Active Until:
Apr 20 2018
Hiring Organization:
American Cancer Society
industry:
Nonprofit