This is retail assistant manager role. To support the Discovery Shop Manager through focused task organization and implementation support of day to day operations.
Areas of Responsibility:
- Service all customers through welcome greetings, merchandise sales, casheiring, merchandise bagging and carry-out assistance to customers' vehicle.
- Service all donors through receiving donations, carry-in assistance from donors' vehicle, placing donations in designated areas, providing donation receipt and processing reciept with donation .
- Service all volunteers through internal operational support. Complete Extended Hours Log on a weekly basis, sending original with support documentation, to Discovery Shop Headquarters, the first of each week.
- Store opening and closing procedures including cash register drawer counts and end of day income reporting.
- Maintain opening, onging and end of day appearance of salesfloor, including dressing room cleanout, dusting, vacuuming, straightening racks and fixtures, and refreshing depleted displays.
- Process donations; including sorting, steaming, pricing and placing merchandise on sales floor.
- When appropriate, act on behalf of the Shop Manager in reinforcing policies and procedures as well as making minor decisions regarding merchandise pricing questions and merchandise related customer issues
- Our salary ranges vary depending upon the cost of labor in the relevant job market. This grade 9 position has a minimum hourly rate of $15.49 in our lowest cost market.
Educational Background:
High School graduate or equivalent.
Skills/Experience:
- Retail experience working with customers, sales, cashiering and merchandising.
- Retail experience working with customers, sales, cashiering and merchandising.
- Experience working with apparel, furniture, collectibles and home decor.
- Great people skills working with diverse populations.
- Excellent communication and customer relations skills.
Demonstrates the following Discovery Shop competencies:
- Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Being resilient - Rebounds from setbacks and adversity when facing difficult situations.
- Collaborates - Builds partnerships and working collaboratively with others to meet shared objectives.
- Customer focus - Builds strong customer relationships and delivering customer-centric solutions.
- Builds effective teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Drives results - Consistently achieves results, even under tough circumstances.- Manages complexity
- Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Persuades - Uses compelling arguments to gain the support and commitment of others.
Other Skills:
- Comfortable with multi tasking responsibilities while remaining focused, productive and calm.
- Team player, willing to do what is necessary to get the job done.
Compensation/Benefits:
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.
Job Function:
Organization Info
Listing Stats
Post Date:
Jan 25 2019
Active Until:
Feb 25 2019
Hiring Organization:
American Cancer Society
industry:
Nonprofit