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Case Manager

This job is no longer available

Case Manager is responsible for developing a strategy for ensuring housing stability for clients and recruiting and training volunteers to assist families to maintain their housing.

Areas of Responsibility: 

Key Job Duties:

  • Conducts phone screenings and face-to-face interviews with families seeking services 
  • Develops an individual, written case plan for family and sets a timeline.
  • Assists with recruitment and training of volunteers
  • Arranges referrals to social service agencies; maintains knowledge of community resources for housing, employment, and other needed services
  • Maintains relationships with staff from other social services agencies
  • FPSWPA typically houses 4 families at any given time


Educational Background: 
Bachelors degree with major course work in social work, psychology or related human service field


  • At least three (3) years of experience in direct service related to shelter, housing, or family services preferred
  • Bachelor’s degree with major course work in the areas of social work, psychology, or a related human service field required.
  • Ability to serve families with compassion and maintain client adherence to program guidelines.
  • Ability to recruit volunteers from communities of faith.
  • Must be able to work independently, as well as effectively within a team.
  • Must be 21 years of age or older. The ideal candidate will have a valid PA driver’s license and access to reliable transportation.
  • Will be required to apply for, and receive, Act 33/34 clearances (criminal and child abuse) and FBI clearance.


Organization Info

Family Promise of Southwestern Pennsylvania

Pittsburgh, PA, USA
Annual Budget : 
1-10 employees
About Us
Areas of Focus: 

Our mission is to empower families facing housing insecurity to build a sustainable foundation for an independent future through community-based outreach.

  • Rent assistance

Security deposits

First month’s rent if necessary

  • Utility assistance

Back payments to bring bills current and avoid shut-off

Security deposits

  • Housing search assistance

Includes reaching out to landlords of currently housed families

  • Transportation assistance when needed

Bus tickets

Uber/Lyft rides

Pick up/drop off if necessary

Why Work For Us?: 

Family Promise of Southwestern Pennsylvania (FPSWPA) is a small organization with a large reach. Our superpower is the volunteer base we engage. We have a network of churches that gird us up and provide us with support we would never be able to pay for. We provide assistance to children and families at the lowest point in their lives; when they are homeless or in danger of becoming homeless.

Listing Stats

Post Date: 
Feb 6 2023
Active Until: 
Mar 6 2023
Hiring Organization: 
Family Promise of Southwestern Pennsylvania