Together, we create life-changing wishes for children with critical illnesses. This is our mission at Make-A-Wish America. The Vice President, Chapter Advancement is a key contributor to the mission by providing leadership and direction in deepening critical relationships with Chapter leaders and deepening cross-organizational understanding and support. In this role the incumbent will collaborate in the development of organizational strategies and lead in the Chapter adoption and executing of programs and strategies to enhance the overall performance and growth of chapters throughout the country to optimize the delivery of the Foundation’s mission; and assist national office and board leadership in understanding emerging chapter trends, opportunities and challenges. The Vice President, Chapter Advancement leads and manages an interdisciplinary team that supports Chapters in all areas of organizational program development, conducts related Chapter assessments, executes Chapter support strategies at individual Chapters and across the network. The Vice President, Chapter Advancement ensures effective execution of Chapter-facing programs, platforms and strategies. The incumbent will be required to work effectively across the MAWA Executive Leadership Team, Senior Leadership Team, MAWA Board of Directors, Chapter CEOs and Chapter Boards as necessary managing all financial reporting aspects for Make-A-Wish Chapters around the country. Accurate and timely financial statements, analysis, and documentation for our Chapters enables them to continue to grant wishes. In this role you would work directly with the Director of Finance for our Centralized Financial Services, and regularly interface with multiple levels of leadership at our National and Chapter offices.
Advancing Chapters:
- Deepen relationships and understanding across Chapters and the National Office through effective guidance and influence in the adoption and application of leading practices across the network.
- In partnership with Chapters, the Executive Leadership Team, and the Leadership Council Leadership Team prioritize and execute key initiatives and emerging opportunities.
- Ensure the National Office is providing the best value-added programs and services to Chapters.
- Provide guidance to Chapters in the execution of solutions that address enterprise challenges, with the goal of ensuring effective coordination, collaboration and prioritization within the National Office and across Chapters in the execution of program and platform strategies and solutions.
- Balance execution rigor and a sense of urgency and pragmatism to make steady progress considerate of funding and resource opportunities and constraints.
- Serve as a leading internal voice in helping to shape organizational outcomes and develop short and long-term commitments to achieve those outcomes.
- Provide staff support to the National Board and other committees and task forces as appropriate.
- Lead and develop the Foundation’s mission delivery and medical eligibility initiatives to ensure consistency and growth in wishes, and leverage medical research and advancements, platforms and processes as necessary.
- Identify chapter needs for resources or training related to programs and platforms; and facilitate the delivery of solutions where appropriate; partners with Make-A-Wish University.
- Provide on-site customized services and operations intervention to targeted chapters by developing short-term and long-term strategies, goals and objectives.
Management and Leadership:
- Drives unified development and execution strategies to enhance Chapter effectiveness in delivering the mission.
- Work closely with Chapter leaders, National Office Executive Team and Senior Leadership Team, and National and Chapter Board members as necessary.
- Foster and support a high-performing culture. Motivate and inspire staff to work collaboratively to achieve organizational goals, by clearly communicating the organization’s vision, and priorities.
- Partner with Chapter CEOs and the National Office leadership teams to enhance Chapter effectiveness in delivering the mission and to share learning and best practices through networking and partnership development.
- Guide and influence staff over which the incumbent may not have direct authority.
- Develop department goals and strategic initiatives in alignment with organizational goals.
- Develop the operating budget for areas of responsibility and maintain activities within the confines of that budget.
- Serve as a representative of the Foundation to its internal and external constituents.
- Robust knowledge of the MAW mission and enterprise-wide strategies and opportunities.
- Successful application of theories of change and innovative thinking and practice.
- Exceptional strategic thinking skills with an ability to translate quantitative and qualitative information into key insights and strategies.
- Broad experience in managing complex systems and personnel within the nonprofit environment including employee relations, performance measurement, goal setting and outcomes.
- Thorough knowledge of the functioning of nonprofit boards and experience in working with volunteer leadership.
- Demonstrated ability in the areas of policy analysis and maintenance of internal control systems.
- Excellent interpersonal skills; ability to build strong relationships and work collaboratively with individuals and teams internally and externally, including those over whom the incumbent will not have direct authority.
- Outstanding oral and written communication skills; an effective listener and speaker who can make persuasive recommendations and impactful and inspiring presentations to executive audiences and large groups.
- Intellectual curiosity; an ability to imagine innovative solutions and drive/generate new thinking.
- A growth mindset; ability to anticipate opportunities and challenges.
- Strong problem-solving skills.
- Competitive compensation with annual incentive potential
- Comprehensive benefit package: Medical, Vision, Dental, Wellness
- *100% employer paid for employee*
- Health and Flexible Spending Account Options
- Short Term Disability, Long Term Disability and Life Insurance
- *100% employer paid for employee*
- 401(k) Retirement Savings Plan
- 15 PTO days, 10 Paid Holidays, 2 Personal Days (additional PTO based on Make-A-Wish tenure)
- Maternity Leave
- Educational Tuition Assistance
- Employee Awards and Recognition Programs
- Individual and Leadership Development
- Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets