Manages all aspects of network and server performance, security, back-up, user account management, email systems, internet access, office systems and applications. Support and maintain the corporate LAN/WAN infrastructure.
The mission at Make-A-Wish is to grant the wish of every child with a critical illness. The Systems Administrator I is a key contributor to the mission by supporting and maintaining the corporate LAN/WAN infrastructure.
Areas of Responsibility:
- Assists in overseeing the performance of the network and servers, ensuring a smooth running technology infrastructure, complete with back-up.
- Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replaces defective components when necessary.
- Performs audits, preventative maintenance, upgrades, patch management, and firmware upgrades.
- Supports network related projects according to agreed upon budget and schedules.
- Monitors and maintains email applications and virus protection.
- Assists in the management and maintenance of disaster recovery systems.
- Partners in a 24/7 systems support team ensuring optimum network functionality, performing maintenance requiring server downtime after-hours.
- Maintains and supports security policy, implementing security measures to protect data, software, and hardware.
- Partners with users’ to resolve issues and problems they are experiencing related to system performance.
- Performs other related job duties, as assigned.
Educational Background:
Bachelor’s degree in Computer Information Systems or related field required.
Skills/Experience:
- Demonstrated successful problem solving abilities.
- Proficiency in project management, and research and data analysis.
- Possess strong written and verbal communication skills.
- Engage effectively with professionals at all levels of the organization.
- Organize work, prioritize, and delegate to meet deadlines, and make timely decisions with sound judgment.
Qualifications:
- Minimum of 3 -5 years hands-on experience supporting a medium sized network.
- Hands-on experience with Microsoft networks and products including Exchange Server, Remote Access Server, Terminal Server, etc.
- Advanced knowledge of Microsoft Office applications required.
Working Conditions:
- Work in an office environment.
- May require work outside a traditional Monday – Friday work week, and outside normal business hours.
Compensation/Benefits:
- Competitive compensation with annual incentive potential
- Comprehensive benefit package: Medical, Vision, Dental, Wellness
- *100% employer paid for employee*
- Health and Flexible Spending Account Options
- Short Term Disability, Long Term Disability and Life Insurance
- *100% employer paid for employee*
- 401(k) Retirement Savings Plan
- 15 PTO days, 10 Paid Holidays, 2 Personal Days
- Maternity Leave
- Educational Tuition Assistance
- Employee Awards and Recognition Programs
- Individual and Leadership Development
- Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets
Job Function:
Organization Info
Listing Stats
Post Date:
Aug 30 2018
Active Until:
Sep 30 2018
Hiring Organization:
Make-A-Wish America
industry:
Nonprofit